LGC is hiring a
Field Service Technician II

Summary

The job is for a Field Service Technician/Engineer II at LGC's site in Alexandria, Minnesota. The role involves resolving technical equipment and software problems, improving operational efficiency, providing training, and supporting internal production efforts. The position requires an associate degree or relevant experience, mechanical, industrial, or electrical knowledge, 2 years’ experience with diagnosis, manufacturing/industrial production experience, a valid driver's license, and approximately 75% of domestic and international travel.

Requirements

• Associate degree is required OR 2-3 years relevant experience in lieu of degree
• Mechanical, industrial, or electrical technical field with knowledge in the application of basic engineering principles, theories, and techniques
• 2 years’ experience with diagnosis and solid mechanical aptitude
• Manufacturing/industrial production; preferably in an automated manufacturing and/or test environment with knowledge of manufacturing processes and process improvement techniques
• Valid driver's license

Responsibilities

• Perform instrument installations, training, preventative maintenance, repairs, operational assistance, and support internal design and assembly production efforts
• Provide technical expertise to support production efforts in-house and service needs in the field
• Collaborate with internal teams to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction

Benefits

• Competitive compensation with strong bonus program
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long- term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately
• Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!