Remote Finance & Strategy COE Program Manager

Summary

Join Stripe's Finance and Strategy team as we expand our offshore F&S Center of Excellence (COE) program. We're looking for a process improvement, program management, and collaboration expert to develop and execute a program to identify, move, and improve core F&S work to the COE team.

Requirements

• Bachelor's degree in Business, Finance, Economics, Engineering, Computer Science or related fields required
• 8+ years of proven program / project / process management experience, some of this in global teams planning and executing process transitions for offshore or central team delivery
• Of which, 2+ years of experience working directly as a process analyst / process engineer
• Excellent analytical and problem solving skills using process and data insights
• Demonstrated history of taking on various types of challenging projects and producing results through hands-on involvement in the work, in addition to facilitating and project managing
• Success in crafting and articulating ideas and plans to both management and peers in the context of business priorities and needs
• Strong communication skills including conflict resolution, team management, and presentations
• Collaborative facilitator who develops relationships and loyalty with their colleagues across all business functions and levels
• Solution-oriented mindset with enthusiasm for establishing best practices and improving how work is done
• Self-disciplined, diligent, proactive and detail oriented

Responsibilities

• Develop and implement a framework for the COE spanning opportunity identification through to ongoing execution, measurement and improvement of fully-transitioned processes
• Create and maintain engagement and accountability mechanisms including COE Roadmap to inform prioritization and planning, metrics and OKRs to monitor progress, and operating cadence (e.g. Monthly and Quarterly Business Reviews, Steering Council meetings)
• Perform process deep dives to document end-to-end process flow, identify and resolve risks and issues, and organize or deliver training for the process to transition
• Develop, monitor and execute transition plans accounting for operational readiness and capacity of the sending and receiving teams
• Help problem solve and drive execution through contextual knowledge and conceptual understanding of Finance (FP&A or F&S) systems and processes
• Identify opportunities and partner with COE Manager to implement best practices and standardize F&S processes to effectively scale the COE team
• Collaborate and maintain strong relationships with key stakeholders in F&S and across the organization
• Develop and execute change management plans to prepare for and manage successful implementation
• Contribute to F&S Process & Systems PMO projects as needed

Preferred Qualifications

• Experience with various project management (e.g. MS Project, Jira, Asana) and process collaboration tools (BlueWorks Live, PowerAutomate, Whimsical)
• Experience mapping data flows and transformations working with technical and business teams is highly desirable
• An MS or MBA degree is desirable