Financial Screening Clerk

Summary

The Financial Screening Clerk is responsible for managing patient eligibility reviews, processing new patients, maintaining payer source records, and ensuring compliance with various funding sources. This full-time position offers a salary range of $21.92 - $23.95 per hour.

Requirements

• High school graduate or GED required
• Bilingual in English and Spanish required
• Minimum one-year experience in third-party billing, state-funded programs, payor source, and billing procedures required
• Minimum two full years of clerical responsibility involving a broad range of duties

Responsibilities

• Performs day-to-day administrative functions and general office duties
• Interviews all new patients who wish to register for medical services
• Adheres to all Clinic policies on safety and security
• Completes patient registration forms, verifies address and financial income information
• Creates a clinic card for each new patient and updates existing cards for established patients as may be required
• Explains the services available, charging and billing policies, and patient rights and obligations to the health center
• Counsels patients about the availability and utilization of community and county agencies for financial assistance and makes referrals as appropriate
• Provides ongoing eligibility review for established patients
• Corresponds by mail or telephone with patients to obtain required information to verify financial status or address
• Assures compliance with all funding sources including state, city, county, and federal regulations
• Treats all patients with respect and courtesy; respects the patient’s rights to confidentiality and works cooperatively with other members of the professional and non-professional staff
• Works in tandem with the Financial Eligibility Coordinator and Registration Services Coordinator to ensure proper computation of information for billing and management reports
• Exercises problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed
• Will travel among sites and work flexible hours, as required
• Performs all duties and services in full compliance with TVHC’s Service Excellence Standards
• Performs all duties in support of successful EHR/EPM implementation
• Performs other services as may be required. May rotate as needed to different clinic sites

Benefits

• Medical (100% paid co-payments, premiums, etc.)
• Dental
• Vision (including dependent and domestic partner coverage)
• Generous paid leave benefits including holidays
• Flexible Spending Accounts
• Retirement plans with an Employer match
• Tuition reimbursement
• Monthly treats
• Pet insurance