Fincrime Operations Specialist

Summary

Join Deel, a rapidly growing SaaS company transforming the global talent landscape, and contribute to our mission of unlocking global opportunity. As a key member of our team, you will play a vital role in ensuring the safety and security of our customers, partners, and business through efficient execution of compliance reviews. You will collaborate with internal and external teams, conduct investigations, and provide payment-related compliance expertise. This role demands strong attention to detail, excellent communication skills, and the ability to work independently in a fast-paced, fully remote environment. Deel offers a competitive compensation package and benefits, including stock grant opportunities, flexible remote work, and a commitment to diversity and inclusion.

Requirements

• You have 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)
• You are ideally familiar with financial compliance procedures and regulations
• You have excellent written and verbal communication skills (English must be fluent)
• You are data-driven and have a structured approach to solving problems
• You are very organized and have an acute attention to detail
• You uphold a service-oriented mindset when working with internal and external teams
• You are willing to put in extra hours during our busy periods (typically around the end of month)
• You are able to work in an extremely fast-paced environment while maintaining quality and accuracy
• You are able to execute independently and maintain integrity in a fully remote company
• You are a fun and supportive teammate!
• Must be based within EMEA region

Responsibilities

• Efficiently execute KYC, EDD, proof of address, and other payment-related compliance reviews to safeguard our customers, our partners, and our business
• Coordinate with both internal cross-functional teams and our external payment processing partners on customer requests or issues
• Maintain the confidential information of our customers, our partners, and our business with the utmost integrity
• Conduct investigations on potentially suspicious clients, users, and partners
• Assist with providing payment-related compliance expertise to improve processes, tooling, and automation
• Proactively identify and mitigate potential payment-related risk
• Create and maintain thorough and clear documentation on procedures, incidents, risk analysis, and so on

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access