FinCrime Operations Specialist

Summary

Join Deel, a rapidly growing global payroll and HR platform, as a FinCrime Operations Specialist. You will conduct investigations, review transactions, and analyze data to identify potential financial crime risks. This role ensures Deel's compliance with global regulations and internal controls, protecting the company, clients, and partners. Responsibilities include KYC/EDD reviews, coordinating with internal and external teams, conducting investigations, and improving processes. You will also create documentation, support daily operations, and handle escalations. This position requires 0-4 years of experience in a high-volume operations team, familiarity with Belgian financial compliance, excellent communication skills, and a data-driven approach. Based in Europe, you will work independently and maintain integrity in a fully remote environment.

Requirements

• 0-4 years of experience in an high-volume output operations team (your level/title will be based on your prior experience)
• Familiar and understand financial compliance procedures and regulations in Belgium
• Excellent written and verbal communication skills
• Data-driven and have a structured approach to solving problems
• Highly organized and have an acute attention to detail
• You uphold a service-oriented mindset when working with internal and external teams
• Ability to work independently and maintain integrity in a fully remote environment
• Must be based within Europe

Responsibilities

• Efficiently execute KYC, EDD, proof of address, and other payment-related compliance reviews to safeguard our customers, our partners, and our business
• Coordinate with both internal cross-functional teams and our external payment processing partners on customer requests or issues
• Maintain the confidential information of our customers, our partners, and our business with the utmost integrity
• Conduct investigations on potentially suspicious clients, users, and partners
• Assist with providing payment-related compliance expertise to improve processes, tooling, and automation
• Proactively identify and mitigate potential payment-related risk
• Create and maintain thorough and clear documentation on procedures, incidents, risk analysis, and so on
• Support the team in day to day activities proactively assisting with the efficient maintenance of existing processes and implementation of new FinCrime processes, demonstrating initiative and can-do attitude
• Identify and investigate potential suspicious activities in relation to financial crime, handle in depth AML and fraud investigations, as well as ATO cases
• Efficiently execute transaction monitoring tasks i.e. handling alerts triggered by transaction monitoring tools and high risk scenarios
• Ensure investigations are completed to a high standard, including the preparation of high quality investigation reports and the accurate filing or logging of relevant supporting material
• Handle escalations from various teams as per procedures, including EDD, PEP, Sanction and Adverse Media screenings and high risk scenarios
• Handle requests for information from external sources i.e. subpoenas and law enforcement requests
• Maintain the confidential information of our customers, our partners, and our business with the utmost integrity
• Assist with providing payment-related compliance expertise to improve processes, tooling, and automation
• Create and maintain thorough and clear documentation on procedures, incidents, risk analysis, as well as provide reporting to different levels of audience

Preferred Qualifications

Experience working in an extremely fast-paced environment is a plus

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access