Flight Operations Manual Author

Summary

Join TrustFlight, a company elevating aviation safety and efficiency, as a Lead Author or Subject Matter Expert (SME) to contribute to the development and maintenance of aviation operational manuals. Lead Authors will manage client projects, ensure regulatory compliance, and collaborate with SMEs and editors. SMEs will provide operational knowledge and content, working alongside Lead Authors and editors. Flexible work options are available, including full-time, part-time, and project-based roles. The ideal candidate possesses deep aviation experience, regulatory knowledge, and strong communication and project management skills. TrustFlight offers competitive pay and benefits for full-time employees.

Requirements

• Deep aviation experience – from business or commercial aviation, whether as a pilot or in an operational role
• Working knowledge of aviation regulations (CAA, EASA, FAA, or TC)
• Client-facing and project management skills – to manage relationships, gather requirements, coordinate timelines, and handle feedback
• Dependability – able to commit to agreed work, meet deadlines, and follow through reliably
• Excellent communication skills – to collaborate effectively with both internal teams and external clients
• Comfort working independently and leading virtual teams – with a proactive approach to problem-solving and ownership of outcomes
• Tech-savvy with strong computer literacy – confident using digital tools and documentation platforms to work efficiently
• Deep aviation experience – from business or commercial aviation, whether as a pilot or in an operational role
• Working knowledge of aviation regulations (CAA, EASA, FAA, or TC)
• Strong communication skills – to collaborate effectively with Lead Authors, editors, and the wider team
• Dependability – able to commit to agreed work scopes and meet deadlines
• Comfort working independently – contributing content and feedback in a remote environment
• Tech-savvy with strong computer literacy – confident using digital tools and documentation platforms to work efficiently

Responsibilities

• Act as primary contact for client engagements and projects
• Manage document updates, document suites and project timelines
• Ensure content alignment with regulatory requirements and industry best practices
• Collaborate with technical editing team
• Guide SME contributors and delegate work as required
• Support the authoring and maintenance of aviation manuals
• Ensure content aligns with regulatory requirements and industry best practices
• Collaborate with our technical editing team
• Commit to agreed deadlines while maintaining accuracy
• Engage on a flexible, per-project or ad hoc basis depending on your availability

Preferred Qualifications

• Familiarity with tools like Jira, Madcap, and Zendesk – helpful for tracking progress and maintaining workflow visibility but not required
• Prior experience authoring aviation manuals is a plus – but not required; operational insight is key
• Comfort working with AI tools – a bonus as we explore ways to enhance productivity and streamline workflows
• Familiarity with tools like Jira, Madcap, or Zendesk is helpful but not required
• Comfort working with AI tools – a bonus as we explore ways to enhance productivity and streamline workflows

Benefits

• Flexible work options based on your availability
• Competitive pay aligned with your expertise
• Benefits package for full-time employees in the UK or Canada