MySigrid is hiring a
Franchise Consultant - Front End Caller

Summary

MySigrid is seeking an enthusiastic, empathetic individual to join their team as a Franchise Consultant - Front End Caller. The role involves lead management, client engagement, rapport building, education, guidance, financial assessment, and adherence to guidelines while tailoring conversations to meet individual client needs.

Requirements

• Previous experience in sales, customer service, or consulting roles
• Exceptional communication skills, with a talent for connecting with people and building genuine relationships
• An empathetic listener who genuinely cares about helping clients achieve their entrepreneurial aspirations
• Strong sales and persuasion abilities, focusing on selling the concept of franchise ownership and the value of consulting services
• Adherence to guidelines and scripts, with the flexibility to tailor conversations to meet individual client needs
• Detail-oriented and proficient in using CRM systems for lead management
• Willingness to learn about franchising dynamics and trends to better serve clients

Responsibilities

• Lead Management: Utilize our CRM system to access leads and initiate outbound calls to potential franchisees
• Client Engagement: Engage clients in meaningful conversations using provided scripts, emphasizing the benefits of franchise ownership and the value of working with a franchise consultant
• Rapport Building: Listen attentively to clients' aspirations, concerns, and motivations regarding franchise ownership, building rapport and trust along the way
• Education: Educate clients on the diverse range of franchise opportunities within our portfolio without discussing individual franchises in detail
• Guidance: Emphasize the importance of aligning franchise choices with clients' personal and professional goals, providing unbiased guidance
• Financial Assessment: Assess clients' financial readiness to invest in a franchise, including savings, loans, and credit scores, while ensuring no impending major financial commitments

Benefits

• Competitive salary package
• Vacation leave and Sick leave credits
• HMO Package for the employee and two codependents
• Reimbursable internet charges
• Comprehensive training and continuous learning advantages
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work-processes
• High importance to work-life balance with the opportunity to work from home part of the week
• Opportunity to venture into other areas of the business as you continue to contribute to the growth of the company
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues
• Work in a corporate culture that encourages collaboration, with an emphasis on our core value: Integrity, Passion, Teamwork & Respect, Proactiveness, Accountability, Determination