Freelancer

Summary

Join Pangaea, a company building digitally native brands, as a Part-time Amazon Seller Central Freelancer. You will manage and grow the global Amazon presence for their two brands, Lumin and Meridian. Key responsibilities include managing Seller Central cases, overseeing account health, coordinating inventory, optimizing product detail pages, collaborating on A+ Content, generating reports and insights, coordinating global marketplaces, and monitoring competition. The ideal candidate has 2+ years of experience managing Amazon Seller Central accounts, a strong understanding of listing optimization and keyword strategy, and excellent communication and problem-solving skills.

Requirements

• 2+ years managing Amazon Seller Central accounts (FBA/FBM)
• Strong understanding of listing optimization and keyword strategy
• Skilled in opening, tracking, and resolving cases with Amazon support
• Familiar with account health metrics and how to stay in the green
• Great communicator, self-starter, reliable and detail-oriented
• Ability to work EST hours

Responsibilities

• Seller Central Case Management: Open and manage support cases, follow up on resolutions, and proactively escalate issues to management
• Account Health Oversight: Regularly monitor our account health across marketplaces. Address performance notifications, policy violations, or listing suppressions swiftly and thoroughly
• Inventory Coordination: Work closely with our Operations team to ensure inventory levels are properly forecasted, replenished, and synced across global markets
• PDP Optimization: Audit and optimize product detail pages (titles, bullets, backend keywords, images, etc.) to increase conversion and search visibility
• A+ Content Collaboration: Partner with our Creative team to brief, review, and launch A+ Content and Brand Store updates that reflect our premium brand positioning
• Reporting & Insights: Run weekly and monthly reports (sales, ad performance, buy box, returns, etc.), distill key insights, and recommend optimizations
• Global Marketplace Coordination: Help localize listings and troubleshoot across Amazon US, Canada, UK, EU, and other expansion regions
• Competitive Monitoring: Keep an eye on reviews, competitor listings, and category shifts. Proactively flag issues and opportunities

Preferred Qualifications

Tools bonus: Helium 10, Scale Insights, AMS