French-Speaking Sales Executive, Customer Service Associate

Summary

Join our team as a French-Speaking Sales Executive / Customer Service Associate and support our B2B clients in the payments domain. You will handle inbound/outbound sales, assist with client inquiries, and provide helpdesk support related to payment solutions. This remote position requires 1–4 years of experience in sales, customer service, or helpdesk roles. Fluency in French and English is mandatory. Prior experience in B2B sales or the payments/fintech domain is preferred. The ideal candidate is customer-centric and possesses strong problem-solving abilities.

Requirements

• 1–4 years of experience in Sales , Customer Service (CCE/CSE/CCA) , or Helpdesk roles
• Strong communication skills in French (mandatory) and English

Responsibilities

• Handle B2B customer interactions via phone, email, and chat in French and English
• Promote payment solutions and upsell services to prospective and existing clients
• Provide helpdesk support and resolve customer queries efficiently
• Collaborate with internal teams to ensure client satisfaction and retention
• Maintain accurate records of interactions and sales activities

Preferred Qualifications

• Prior experience in B2B sales or the payments/fintech domain is preferred
• Customer-centric mindset with problem-solving abilities