Help Scout is hiring a
Frontend Engineer

Summary

Join Help Scout as a Frontend Engineer and play a pivotal role in crafting delightful user experiences that empower over 12,000 customer-centric businesses worldwide.

Requirements

• Have exceptional frontend engineering skills with a passion for crafting beautiful and functional user interfaces
• Have a keen eye for design details and enjoy bringing a designer's vision to life, ensuring every pixel and interaction is perfect
• Be friendly, collaborative, and humble, unafraid to ask for help, ready for complex challenges, and confident in your abilities
• Emphasize personal growth and constructive feedback, believing in improving both yourself and the team
• Communicate empathetically and collaboratively with both engineering and non-engineering stakeholders, recognizing the importance of clear communication in a remote culture
• Have clean, maintainable code that is a pleasure for teammates to read. Take pride in leaving codebases better than you found them
• Be aligned with or excited about the idea of remote teams, having experience or adaptability to remote-friendly work

Responsibilities

• Work closely with designers, product managers, and backend engineers in small, agile teams within an engineering group of about 50 people
• Maintain high standards while contributing to Help Scout’s JavaScript and CSS best practices, leaving codebases better than you found them
• Focus on UI/UX Excellence by implementing designs from Figma and Storybook with precision, ensuring every interaction is polished and intuitive
• Prioritize performance, security, and usability to ensure a magical customer experience
• Occasionally work with backend technologies, especially REST APIs, to power frontend features

Benefits

• Healthcare coverage
• Wellness resources