Frontend Engineer - Grafana Ops - SLO/Service Center

Summary

Join Grafana Labs as a Frontend Engineer and contribute to the development of Service Level Objective and Service Center products. You will work with a team of engineers, product managers, and designers to deliver customer-focused features, using Typescript, React, and Golang. The role involves transforming ideas into working code, collaborating effectively with colleagues across time zones, and solving complex technical problems. You will participate in on-call rotation and work with a user-centered approach to build high-value solutions. Grafana Labs is a remote-first company, offering a collaborative and supportive work environment. This position offers a competitive salary and benefits package.

Requirements

• Frontend engineering experience: experience implementing production applications with technologies such as Javascript, Typescript, CSS, and React
• Excellent communication: express ideas clearly and effectively in written and spoken English. Previous experience working with remote teams and cross timezone communication
• Self-motivated: you take initiative and complete tasks independently
• Kind and conscientious: you communicate thoughtfully, offer genuine compliments, and provide constructive feedback when necessary
• Customer centric: helping customers solve their observability challenges excites you

Responsibilities

• Work in a remote-first global company
• Regularly attend meetings with colleagues from different time zones; effective communication is key
• Contribute to a discussion, disagree constructively, and commit to the team’s decision
• Communicate design decisions clearly in written and spoken English
• Transform ideas into working code
• Research problems, design solutions, get feedback, and complete implementations independently
• Work with Product Managers and Product Designers to develop software with a user-centered approach
• Build an understanding of the users’ context and goals which will help you build the right solution with the maximum value
• Solve complex technical problems and validate your solutions with comprehensive testing
• Participate in the squad’s on-call rotation to support our products in production environments

Preferred Qualifications

• Problem solver: you demonstrate original, creative thinking when faced with technical roadblocks
• Detail oriented: you do sweat the details, and it shows in the exceptional quality of your work
• Lifelong learner: you're passionate about learning and constantly seek opportunities to grow
• Enthusiastic collaborator: working with others energizes you, and you thrive in team settings
• Fullstack developer: experience building APIs and services using Node.js, Go, or other backend technologies
• Kubernetes capable: working knowledge of basic Kubernetes concepts and deploying applications to clusters
• On-call rotation member: experience working in an on-call rotation to support production applications
• Proficiency with automated testing: ability to use automated testing frameworks to validate application functionality. Integrating automated testing with CI/CD systems

Benefits

• Equity
• Bonus (if applicable)