Frontend Engineer - Grafana Ops - SLO/Service Center

Summary

Join Grafana Labs, a remote-first, open-source company, as a Frontend Engineer focusing on Service Level Objectives (SLOs). You will contribute to the development of features for the Service Level Objective and Service Center products, enhancing customer experience and system reliability. Working with a team of engineers, product managers, and designers, you will transform ideas into working code, solve complex technical problems, and participate in on-call rotation. The ideal candidate possesses frontend engineering experience with technologies like Javascript, Typescript, React, and CSS, along with excellent communication skills and a customer-centric approach. Grafana Labs offers a remote-first global culture, opportunities for career growth, and a competitive compensation package.

Requirements

• Frontend engineering experience: experience implementing production applications with technologies such as Javascript, Typescript, CSS, and React
• Excellent communication: express ideas clearly and effectively in written and spoken English. Previous experience working with remote teams and cross timezone communication
• Self-motivated: you take initiative and complete tasks independently
• Kind and conscientious: you communicate thoughtfully, offer genuine compliments, and provide constructive feedback when necessary
• Customer centric: helping customers solve their observability challenges excites you

Responsibilities

• You will be working in a remote-first global company
• You will regularly attend meetings with colleagues from different time zones; effective communication is key
• For us, working together means being collaborative, friendly, kind, and respectful
• You can contribute to a discussion, disagree constructively, and commit to the team’s decision
• You are able to communicate design decisions clearly in written and spoken English
• You will transform ideas into working code
• You will research problems, design solutions, get feedback, and complete implementations independently
• You will work with Product Managers and Product Designers to develop software with a user-centered approach
• You will build an understanding of the users’ context and goals which will help you build the right solution with the maximum value
• You will solve complex technical problems and validate your solutions with comprehensive testing
• You will participate in the squad’s on-call rotation to support our products in production environments

Preferred Qualifications

• Problem solver: you demonstrate original, creative thinking when faced with technical roadblocks
• Detail oriented: you do sweat the details, and it shows in the exceptional quality of your work
• Lifelong learner: you're passionate about learning and constantly seek opportunities to grow
• Enthusiastic collaborator: working with others energizes you, and you thrive in team settings
• Fullstack developer: experience building APIs and services using Node.js, Go, or other backend technologies
• Kubernetes capable: working knowledge of basic Kubernetes concepts and deploying applications to clusters
• On-call rotation member: experience working in an on-call rotation to support production applications
• Proficiency with automated testing: ability to use automated testing frameworks to validate application functionality. Integrating automated testing with CI/CD systems

Benefits

• Equity
• Bonus (if applicable)
• 30 days per annum
• 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect