Functional NetSuite Consultant - Managed Services

Summary

Join Kimberlite Partners as a Functional Consultant (FC) and delight customers by helping them optimize their NetSuite investment. This 6-month contract role focuses on handling smaller work-packets, uncovering new NetSuite functionalities, and ensuring customer satisfaction. Responsibilities include building resilient solutions, managing renewals, ensuring compliance, and promoting license/service expansions. The ideal candidate possesses strong NetSuite expertise, project management skills, and excellent communication abilities. This remote position is open to US or India-based candidates.

Requirements

• Strong experience with ARM and ZAB (Zone Advanced Billing)
• Strong project management and task/time coordination is required
• Excellent written and spoken communication skills
• Solid presentation skills, great at developing rapport with customers
• Recognizing new business opportunities in existing account base
• Experience presenting to/facilitating meetings and group discussions
• Proficiency with project-based tools such as Word, Excel, PowerPoint
• Solid analytical skills
• 3+ years of sustained, hands-on experience with Netsuite (required)
• 3+ years of customer-facing functional consulting (required)
• If in India - must be available to work CST US Hours - 6:30pm-3:30AM

Responsibilities

• Building Resilient Solutions: Hands-on remediation of identified Customer NetSuite enhancements including but not limited to application configuration of fields, forms, roles, permissions, searches, reporting, light SuiteFlow and unit testing of scripted solutions and integrations
• Renewals: Delight Customer to ensure renewal at end of contracted term. Partners with Sales as expiration approaches to showcase historic and planned value
• Compliance: Ensures all required Subscription Service Name methodologies and processes are followed in accordance with the standards set forth by Company
• Promotes: Work closely with Sales to promote license and service expansions, including identification of potential Statement of Work based Projects to increase Customer lifetime value (CLV) of our customers

Preferred Qualifications

• Bachelor’s degree in computer science, engineering, or related field is preferred
• A combination of at least 5 years of experience in relevant industry business practices, business consulting, and/or technical consulting desired
• NetSuite ERP Consultant certified (a plus)
• Vertical domain expertise in Software and Services a strong plus

Benefits

• This is a remote position
• Open to US or India