GCS Associate Business Analyst

Summary

The job is for an Associate Business Analyst at Equus Software, a fast-growing company in the global workforce management solutions industry. The role involves problem-solving, requirement analysis, configuration, testing, and issue resolution. The work shift is UK time from 12:00 - 21:00 pm Philippine Standard Time. No sponsorships are available.

Requirements

• Bachelor’s degree in computer science or a related discipline from an accredited college/university
• Fluent in Mandarin, speaking, reading and writing
• Analytical and conceptual thinking skills
• Efficiently handle data-intensive and time-sensitive tasks
• Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization
• Ability to quickly understand our client needs and technical expectations both verbally and written
• Ability to manage multiple priorities and deadlines by demonstrated organizational and time management skills
• Strong analytical and detail-oriented skills required
• Team player with a positive attitude required

Responsibilities

• Ability to effectively problem-solve issues to resolution
• Skilled in organizing client technical information during client meetings by taking meeting minutes/notes, detailing exact technical specifications
• Able to perform requirement analysis, configuration, testing and issue resolution
• Participate or assist in the preparation of client webinars, conferences, demos, and other presentations
• Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance, including conducting QA testing and reporting results
• Gain exposure to Equus products and client projects; both technical and functional, with hands-on assignments
• Develops strong working relationships with clients and internal teams
• May at times participate in a quarterly live chat rotation with other team members to provide exceptional service to our clients who are requesting online help
• Participate in team stand-ups and meetings
• Participate in client working sessions
• Participate in other Equus internal initiatives
• Seek out information about the global mobility industry and software industries and apply that knowledge to day-to-day activities

Preferred Qualifications

Desired: Technical background with understanding and/or experience in software development and/or web technology

Benefits

• HMO with 2 dependents
• 25 days PTOs and 5 sick leaves
• Philippine Holidays
• Internal trainings will be provided starting day 1
• Regular team buildings and outings