Generative AI Engineer

Summary

Join FabFitFun as a Generative AI Engineer to help leverage AI technology within the FFF ecosystem, leading the development of generative AI solutions and designing customer-facing chat experiences.

Requirements

• 1 year of experience working with foundational LLM models, including deploying, fine-tuning, and integrating these models into production environments
• 5+ years of experience as a software engineer with a strong focus on backend development
• Proficiency in Python or Java
• Understanding of data science concepts to support performance evaluation

Responsibilities

• Lead the development of generative AI solutions from the ground up, including strategic planning and technical execution
• Act as a thought leader to align the chatbot's capabilities with company goals and provide recommendations for best practices
• Design and implement customer-facing chat experiences integrated into our platforms, including features such as: Personalized product descriptions. Customer-facing chatbots to improve user engagement, including features that enable users to manage their account, billing, purchasing, and order status. Agents for managing complex internal workflows
• Develop, optimize, and maintain backend and application code in Python and Java to support chatbot functionalities
• Craft and fine-tune effective prompts for generative AI use cases, iteratively improving quality by conducting experiments
• Deploy and manage chatbot components in production, ensuring their stability, scalability, and performance
• Develop or procure a comprehensive solution to validate and monitor the quality of chat interactions, ensuring the chatbot meets performance, reliability, and user experience standards
• Collaborate with cross-functional teams to define requirements and align project goals
• Participate in weekly sprints to ensure timely planning, execution, and review of tasks
• Establish standards and best practices through comprehensive documentation and training

Benefits

• Uncapped / Generous PTO
• Medical, Dental & Vision with competitive coverage options and plans
• 401K & 401K Match
• Pet insurance for any FFF furry friends via Nationwide - covers 90% expenses
• Complimentary annual FFF subscription with seasonal $25 credit for e-commerce flash sales
• Donation matching program via BrightFunds, where the company matches up to $500 charitable donations per employee