SmartRecruiters is hiring a
Global Center of Excellence Lead, SDR

Summary

The Global Centre of Excellence (CoE) Lead for SDRs at SmartRecruiters is a strategic role that involves driving excellence across the global SDR team, improving outreach strategies, onboarding and training SDRs, staying informed about industry trends, collaborating with other teams, and aligning with regional priorities.

Responsibilities

• Align and empower SDRs to be in charge of driving our top-of-funnel sales pipeline
• Develop and maintain best-in-class outreach, templates, and storytelling techniques that align with the SmartRecruiters brand and resonate with potential customers
• Design and implement a comprehensive onboarding and continuous development program for SDR’s, ensuring they have the skills and knowledge needed to succeed
• Find creative ways to help SDR’s seek out leads, map accounts, and build creative/comprehensive account strategies
• Own the tools + KPIs, goal, objectives setting and reporting on them to the business
• Foster a collaborative environment among SDR’s globally through regular meetups, workshops, and knowledge-sharing sessions focused on outreach, tips, and best practices
• Facilitate regular workshops with the Regions to align on regional priorities, differences, etc
• Serve as the Subject Matter Expert (SME) and point of contact for outreach, strategic themes and GTM motion
• Act as a bridge between best practices and SDRs to ensure we are ahead of the game on how and what to effectively do in the SDR motion
• Collaborate with the Customer Success team to leverage customer stories, gather product feedback, and share insights that can improve our SDR efforts
• Participate in Quarterly Business Reviews (QBRs) and win/loss deal reviews to understand gaps and identify opportunities for improvement