Government and Conventional Underwriting Supervisor

Summary

Join JMAC Lending as a Government Underwriting Supervisor and lead a team, ensuring adherence to service level agreements. You will be the go-to resource for resolving loan-level escalations, manage a portfolio of conventional and government files, and deliver outstanding customer service. This full-time remote position offers competitive pay ($105,000-$115,000 annually plus bonus) and comprehensive benefits. Responsibilities include team management, underwriting conventional and government loans, pipeline management, and providing guidance and support to the underwriting staff. The role also involves conducting reviews, training new hires, and participating in interviews. Active DE/CHUMS and LAPP/SAR certifications are required.

Requirements

• Active DE/CHUMS and LAPP/SAR certifications are a must!
• Deep understanding of conventional loan guidelines is essential
• A Bachelor’s Degree or a comparable blend of education and experience
• 5 years of current experience in Mortgage Underwriting, showcasing a solid understanding of agency guidelines
• Familiarity with DU and Total Scorecard is necessary
• A strong working knowledge of ATR/QM requirements is crucial
• Excellent computer skills are expected; proficiency in Microsoft Word, Excel, and Outlook is required
• Understanding of compliance and disclosure requirements is essential

Responsibilities

• Team Management
• Ability to underwrite both Conventional and Government loans
• Manage an underwriting pipeline of new loans and resubmissions, ensuring adherence to standard service level agreements
• Collaborate with the underwriting team to uphold established service level agreements
• Track underwriter pipelines to guarantee optimum productivity
• Offer guidance and support to underwriting staff as needed by management
• Apply problem-solving skills, sound judgment, knowledge, and experience to effectively address loan-level issues
• Resolve escalations from underwriters and escalate to management as necessary
• Conduct second-level reviews as directed by management
• Execute a specified number of weekly spot checks as outlined by management, reviewing loan files for accuracy, completeness, and compliance with investor and agency guidelines
• Present and escalate loan files to management when required, in accordance with company protocols
• Review and re-underwrite test case loans for underwriters in training
• Engage in effective communication with operations and sales teams to ensure exceptional customer service via phone and email
• Collaborate with the post-closing department on any stipulations regarding closed files; relay process outcomes to underwriters and management
• Lead underwriting meetings alongside management
• Facilitate training and coaching for new hires, including both Underwriters and Junior Underwriters
• Conduct team performance reviews and one-on-ones with management
• Participate in interviews for potential candidates with management
• Manage timecards and time-off requests
• Perform additional duties as assigned by management

Benefits

• Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits
• Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D)
• Generous Paid Time Off, including Vacation days and Holidays
• Secure Retirement Plan with a 401k option
• Support in case of Short Term or Long Term Disability
• Family Leave to prioritize your loved ones
• Access to Wellness Resources for a healthy work-life balance