Government and Conventional Underwriting Supervisor

Summary

Join JMAC Lending as a Government Underwriting Supervisor and lead a team of underwriters, ensuring adherence to service level agreements and providing guidance and support. You will manage a portfolio of conventional and government loans, resolve loan-level escalations, conduct second-level reviews, and participate in training and coaching. This full-time remote position offers competitive pay, bonus potential, and a comprehensive benefits package.

Requirements

• Active DE/CHUMS and LAPP/SAR certifications are a must!
• Deep understanding of conventional loan guidelines is essential
• A Bachelor’s Degree or a comparable blend of education and experience
• 5 years of current experience in Mortgage Underwriting, showcasing a solid understanding of agency guidelines
• Familiarity with DU and Total Scorecard is necessary
• A strong working knowledge of ATR/QM requirements is crucial
• Excellent computer skills are expected; proficiency in Microsoft Word, Excel, and Outlook is required
• Understanding of compliance and disclosure requirements is essential

Responsibilities

• Team Management
• Ability to underwrite both Conventional and Government loans
• Manage an underwriting pipeline of new loans and resubmissions, ensuring adherence to standard service level agreements
• Collaborate with the underwriting team to uphold established service level agreements
• Track underwriter pipelines to guarantee optimum productivity
• Offer guidance and support to underwriting staff as needed by management
• Apply problem-solving skills, sound judgment, knowledge, and experience to effectively address loan-level issues
• Resolve escalations from underwriters and escalate to management as necessary
• Conduct second-level reviews as directed by management
• Execute a specified number of weekly spot checks as outlined by management, reviewing loan files for accuracy, completeness, and compliance with investor and agency guidelines
• Present and escalate loan files to management when required, in accordance with company protocols
• Review and re-underwrite test case loans for underwriters in training
• Engage in effective communication with operations and sales teams to ensure exceptional customer service via phone and email
• Collaborate with the post-closing department on any stipulations regarding closed files; relay process outcomes to underwriters and management
• Lead underwriting meetings alongside management
• Facilitate training and coaching for new hires, including both Underwriters and Junior Underwriters
• Conduct team performance reviews and one-on-ones with management
• Participate in interviews for potential candidates with management
• Manage timecards and time-off requests
• Perform additional duties as assigned by management

Benefits

• Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits
• Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D)
• Generous Paid Time Off, including Vacation days and Holidays
• Secure Retirement Plan with a 401k option
• Support in case of Short Term or Long Term Disability
• Family Leave to prioritize your loved ones
• Access to Wellness Resources for a healthy work-life balance