Graduate Admissions Specialist - VET

Summary

Join Ross University School of Veterinary Medicine as a Graduate Admissions Specialist and play a crucial role in attracting and nurturing prospective veterinary students. Guide potential students through the application process, answering their questions and providing exceptional customer service. Conduct meaningful admissions interviews and collaborate across departments to develop engaging events. Stay up-to-date on trends in veterinary education and contribute to process improvements. Cultivate relationships with prospective students, building trust and fostering program interest. Manage the veterinary student inquiry pipeline, nurturing leads and progressing them through the admissions funnel.

Requirements

• Bachelor's Degree College degree in a relevant field (Communications, Marketing, Business, Education)
• 3+ years Experience in Lead Generation or Student Recruitment
• 2+ years Experience working in a fast-paced, target-driven environment
• Strong communication skills (written & verbal) with a focus on active listening and open-ended questioning
• Relationship management expertise, fostering trust and rapport with prospective students and university partners
• Proficiency in outreach strategies including phone, email, and webinar execution
• Ability to manage and prioritize multiple tasks effectively in a fast-paced environment
• Experience with outreach strategies and enrollment funnel management
• Collaborative spirit, working effectively with colleagues across admissions and university relations
• Proactive and results-oriented, exceeding goals and driving student recruitment efforts
• Ability to travel to attend recruitment events
• Strong problem-solving and critical thinking skills
• Adaptable and quick learner with a willingness to embrace new technologies
• A passion for higher education and a commitment to student success

Responsibilities

• Cultivate relationships with prospective veterinary students, building trust and fostering program interest
• Conduct outreach campaigns via calls, emails, interviews and webinars, exceeding Service Level Agreements (SLAs)
• Develop and execute contact strategies utilizing open-ended questioning to understand student needs
• Manage the veterinary student inquiry pipeline, nurturing leads and progressing them through the admissions funnel
• Support recruitment efforts by participating in events, building relationships with university pre-vet advisors and personnel
• Analyze enrollment funnel data and KPIs to identify trends and optimize outreach strategies
• Contribute to building and maintaining a robust student pipeline through effective recruitment strategies
• Process and manage inquiries, ensuring accurate record-keeping and adherence to Service Level Agreements (SLAs)
• Engage prospective students through open-ended questioning and clear communication to understand their needs and goals
• Performs other duties as assigned
• Complies with all policies and standards

Preferred Qualifications

Experience in the higher education industry

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays