Graduate Assistant-Peer Mentor

Summary

Join Walden University as a Graduate Assistant-Peer Mentor and provide direct peer support to students through one-on-one and small group facilitations, live events, virtual appointments, course visits, and email outreach.

Requirements

• Strong written and verbal communication
• Prior experience teaching, coaching, and/or mentoring students preferred
• Demonstrate professionalism skills in displaying responsiveness to ongoing team and individual communications
• Interpersonal skills to make positive connections with peers from diverse cultural and professional backgrounds
• Prior experience presenting and facilitating live events preferred
• Excellent problem-solving and organizational skills
• Must have superb attention to detail and proofreading skills
• Proficiency in online searching, including navigating web searches, library databases, and knowledge bases/help files
• General knowledge of the Walden Library collections and search tools
• Demonstrate working knowledge of Microsoft Office Suite (especially Word, Excel, PowerPoint, Teams, and Outlook)
• Ability to compile and report mentoring interaction and activity data weekly via program weekly report form
• Ability to adapt to changes in the program cycle and program initiatives during the academic year

Responsibilities

• Provide peer perspective and supportive guidance to students in multiple settings: new student orientation and welcome classrooms, email interactions, live event presentations, one-on-one mentoring appointments, and virtual drop-in sessions
• Engage in specific program-level peer support activities, university initiatives, and specific OASIS events and resource development
• Meet with students via Zoom for peer mentor office hour appointments, present tips and strategies for student success during live events, and contribute peer-focused content to various modalities
• Provide peers guidance on Walden academic resources, initiatives, support services, and tips to be successful during the academic journey
• Analyze student questions and determine the appropriate support resources or department referrals as needed, such as Student Success Advising, Technical Support, Financial Aid, and more
• Create instructional resources and video tutorials in collaboration with staff for the OASIS student at the center initiatives
• Be flexible to mentor throughout the week, including evenings and weekends to best serve the needs of a global student body
• Attend Peer Mentor team meetings led by the Instructional Services Support Specialist

Benefits

REMOTE – If you live over 50 miles from Adtalem offices in Chicago, IL, Addison, IL, Columbia, MD, Minneapolis, MN, and Miramar, FL, this role is remote. However, occasional office visits may be required based on business needs, with advance communication for such requests