Group Product Manager

Summary

Join Iterable as a Group Product Manager and lead the Content Personalization & Channels portfolio, managing a global team and contributing individually to channel app experiences. You will drive product strategy, champion AI-powered personalization, collaborate with cross-functional teams, and ensure execution excellence. This hybrid leadership role requires 8+ years of product management experience, including 2+ years managing product managers, and strong technical fluency. The ideal candidate possesses deep knowledge of content personalization and AI, a track record of shipping scalable features, and excellent communication skills. Iterable offers competitive salaries, equity, benefits, and a supportive work environment.

Requirements

• 8+ years of progressive Product Management experience, with a minimum of 2+ years managing and leading Product Managers
• Proven experience as an Individual Contributor (IC) Product Manager for mobile and web product experiences
• Strong technical fluency, comfortable discussing APIs, SDKs, platform tradeoffs, and collaborating effectively with engineering teams
• Deep knowledge and demonstrable experience in content personalization and AI-driven user experiences
• Track record of shipping scalable, cross-platform features and delivering intuitive mobile UX and developer-facing tools (SDKs/APIs) in agile environments
• Excellent communication, storytelling, and collaboration skills with cross-functional teams, including Engineering, Design, Customer Success, and internal SMEs
• A bias for action, clarity, and delivering exceptional customer value
• Strong data analysis skills and proficiency in using data to drive decisions (e.g., SQL, Excel, Looker)
• Experience with user growth and engagement strategies
• Ability to work effectively across time zones and with diverse global teams in a shifting environment

Responsibilities

• Lead & Develop: Recruit, mentor, and coach a global team of Product Managers, fostering their growth and ensuring high performance across time zones (Lisbon, West Coast, East Coast)
• Strategic Ownership: Drive the comprehensive product strategy and roadmap for our Content Personalization & Channels portfolio, ensuring alignment with Iterable's vision and evolving customer needs
• Individual Contribution: Serve as an Individual Contributor (IC) for Channel App Experiences, overseeing product development for existing channels (SMS, Push, Social Messaging) and branching into new, strategic channels across mobile and web
• AI & Personalization Champion: Champion AI-powered personalization strategies that enhance relevance, user engagement, and drive meaningful outcomes for our customers
• Cross-Functional Collaboration: Partner closely with Design, Engineering, Customer Success, Sales, Marketing, and other Product teams to deliver intuitive UX, powerful APIs, scalable platform capabilities, and support adoption and business outcomes
• Customer & Market Insight: Deeply engage with customers and internal stakeholders to uncover pain points, surface insights, understand customer personas and use cases, and prioritize high-impact product features and enhancements
• Execution Excellence: Oversee the entire product development lifecycle, from concept and requirements definition (including user testing and data analysis) to launch and post-launch optimization, ensuring scalable and reliable solutions
• Industry Expertise: Research industry trends, including the SMS messaging landscape (delivery, compliance), to identify new product features and opportunities
• Leadership Contribution: Contribute to Iterable’s leadership culture through strong storytelling, serving as a voice of the customer, driving robust cross-organizational collaboration, modeling systems thinking, and delivering executional excellence

Preferred Qualifications

• Prior experience in both B2B and B2C product environments
• Background in developing mobile/web messaging, communication, or content delivery platforms
• Familiarity with compliance landscapes for various messaging channels (SMS, WhatsApp, etc.)

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation