GlacierGrid is hiring a
Growth Architect - Business Intelligence Analyst

Summary

Join GlacierGrid as a Business Intelligence Analyst to support the firm's operations by performing business intelligence analysis, analyzing trends in the digital media industry, and managing customer data. The ideal candidate has a Bachelor's degree in Business Administration or a related field and 3 years of experience in growth and revenue operations.

Requirements

• Bachelor’s degree in Business Administration or a related field
• 3 years of experience in growth and revenue operations
• 3 years of experience analyzing customer data and trends with CRM technology, including Salesforce, Microsoft Dynamics and 365, Act-On, MailChimp, and/or HubSpot
• 3 years of experience analyzing market strategies and marketing automation of internet channels on social media websites utilizing YouTube, LinkedIn, Facebook, Instagram, Google Ads & AdWords, Marketo and/or Act-on Marketing Automation
• 3 years of experience creating business intelligence reports utilizing HubSpot Reports Information Builders WebFOCUS; Microsoft SQL Server Reporting Services SSRS, SAP Crystal Reports, and/or SiSense Prism
• 3 years of experience utilizing webpage and editing software including Adobe Systems Adobe Dreamweaver and Google Sites and Web Platform development software
• 3 years of experience utilizing PHP, Apache Tomcat, Django, JavaScript Object Notation JSON, HTML, CSS, Macros, and/or Microsoft ASP.NET to develop marketing and operational strategies for digital media products
• 3 years of experience performing workflow management utilizing Atlassian JIRA and/or HubSpot

Responsibilities

• Perform business intelligence analysis to support the firm’s operations
• Identify and analyze trends in the digital media industry to develop the operational strategy or support recommendations for action for the firm’s products: podcasts, newsletters, online courses, and one-on-one coaching
• Analyze customer data in CRM software, including salesforce, MailChimp, and HubSpot to identify and monitor current or potential customer trends
• Communicate with customers to gauge customer needs and use this information to build and develop brand loyalty strategies
• Manage flow of information to customers utilizing the firm’s digital media products
• Analyze market strategies and marketing automation of internet channels on social media websites to improve and adjust company’s marketing strategies to acquire new customers
• Analyze technology trends in the digital media industry to inform future product development or improve sales of existing products
• Work with firm’s accounts to review budgets, revenue streams, financial statements, and other financial data to generate financial reports and perform financial modeling for review by company executives