Guidewire Project Manager

Summary

Join Argo Group as a Guidewire Project Manager and play a pivotal role in the migration and rollout of Guidewire in the US Claims Department. This 12-18 month contract position, potentially remote, involves strategically managing the consolidation of seven claims systems into a single global system. You will leverage your technical claims systems knowledge and insurance expertise to optimize processes and ensure the best solution for Argo's diverse needs. The role requires a Bachelor's degree, extensive claims experience, advanced technical expertise, and strong communication and decision-making skills. Argo offers a competitive compensation package, flexible work policies, comprehensive benefits, and professional development opportunities.

Requirements

• Bachelor’s degree from an accredited university is required
• Broad knowledge of professional and commercial coverages, including casualty, property and professional lines typically achieved through a minimum of ten years’ experience
• Advanced technical expertise related to claims negotiation, resolution, and settlement principles, practices and procedures
• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable)
• Independent decision maker – takes full responsibility for making decisions keeping risk and compliance at the center of the process.  Makes decisions with data driven tools and information
• Ability to critically analyze and evaluate all available information and possible outcomes when making decisions at operational and/or strategic level
• Ability to build rapport and foster collaborative, productive relationships with business partners and organizational peers with a focus on timely and meaningful exchanges of information and providing value-added solutions
• The courage to offer and support others to express different opinions and ideas, regardless of popularity or immediate acceptable
• Must have excellent communication skills and the ability to build lasting relationships
• Demonstrates active listening and proactive communication by listening first, and then preparing carefully before engaging in conversation to communicate well thought out feedback
• Must demonstrate a desire for continued professional development and diverse experience opportunities for both self and others
• Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis
• Intellectual curiosity – the ability to consistently consider all options and is not governed by conventional thinking
• Client focus – the ability to effectively determine specific client needs and to provide value added solutions
• Exhibit natural curiosity
• Desire to work in a fast-paced environment
• Excellent evaluation and strategic skills required
• Must have the ability to work independently and demonstrate the ability to exercise sound judgment
• Proficient in MS Office Suite and other business-related software
• Polished and professional written and verbal communication skills
• The ability to read and write English fluently is required

Responsibilities

• Strategically manage the consolidation of seven different claims systems into Guidewire
• Leverage mastery of technical claims systems knowledge, how it operates for each business unit and claims function, and broad claims and insurance expertise, to capitalize on opportunities to put superior processes in place and ensure the best solution for Argo’s varied needs
• Highlight the fine grains of distinction that separates Argo’s business from the generic carrier business to ensure proper configuration of Guidewire to ensure maximum operational efficiency not only for the Argo claims department but also the other Argo departments utilizing and accessing the system (accounting, actuarial, litigation management, underwriting, etc.)
• Identify and create the necessary tools and information to guide users of Guidewire at all levels so that upon implementation users delight in the new efficiencies of one consolidated claims system
• Develop novel solutions for problems and issues that require broad based consideration of variables that impact multiple areas of the organization
• Have an appreciation and passion for strong claim management

Preferred Qualifications

Remote working arrangement for a qualified person not living within a reasonable commute distance of one of our offices

Benefits

• A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing
• Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, and holiday hours
• Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.  In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits
• Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs
• An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development
• Active community outreach and volunteer programs
• A generous Employee Referral program that results in approximately 25% of all new hires annually