Hardware Deployment Project Manager

AirGarage
Summary
Join AirGarage as a Hardware Deployment Project Manager and become the central coordinator for all physical aspects of our hardware programs. You will oversee the deployment and maintenance of our hardware systems, collaborating with vendors, field engineers, and internal teams. This role demands meticulous planning, efficient problem-solving, and clear communication to ensure seamless operations for our partners. You will manage budgets, purchase orders, and logistics while building strong vendor relationships. The position involves continuous improvement of hardware deployment processes and close collaboration with the Hardware R&D team. You will also lead and develop a small installation team. This role requires significant travel to validate installs and build relationships.
Requirements
- A track record of juggling complex logistics—budgets, travel, equipment rentals—without dropping the ball
- 3+ years of project management or field operations experience deploying hardware at scale (PropTech, IoT, telecom, or similar preferred)
- Exceptional written and verbal communication skills; you turn technical jargon into plain-English updates anyone can act on
- Proficiency with cloud-based project-tracking, documentation, and collaboration tools (we live in G-Suite, Slack, Django, JobNimbus, and others)
- High-level technical intuition—you don’t need to design a PCB, but you can talk voltage, PoE, and network uplinks with engineers and installers alike
- Fiercely proactive and assertive—you spot blockers before others do and rally teams to solve them fast
- Ability to travel up to 25% to validate installs, audit vendor workmanship, and build relationships face-to-face. Opportunity to travel more than 25% is available
Responsibilities
- Deploy & Sustain License Plate Recognition Systems Nationwide
- Own the master schedule of all Tripwire (our made-in-house LPR system) installs, repairs, and upgrades ensuring every site is scoped and staffed with the right gear and people
- Manage budgets, purchase orders, and on-the-fly logistics (flights, rental equipment, supply runs) to keep costs down and timelines tight
- Launch Third-Party Occupancy Cameras
- Coordinate vendors through site surveys, camera-position planning, and infrastructure prep so every device captures accurate occupancy data day and night
- Build vendor relationships that turn one-off installers into trusted long term partners
- Close the Hardware Feedback Loop
- Funnel field insights back to our Hardware R&D team in order to suggest improvements
- Champion continuous improvement so every new hardware iteration is more reliable, easier to install, and more cost-effective than the last
- Implement Digital Access Solutions
- Lead the rollout of our facility access hardware to provide seamless digital entry and exit at AirGarage facilities
- Coordinate gate repairs and new hardware installs, and establish a preventive maintenance cadence to keep every access system online and secure for drivers
- Plan & Schedule Installs and Repairs
- Maintain a living, highly visible calendar of hardware deployments and fixes; share status updates early and often with Engineering, Ops, Sales, and Partner Success
- Lead and support a small but growing installation team, with a focus on smart hiring, effective execution, and team development
- Generate detailed Scopes of Work and installation checklists so every stakeholder knows who’s doing what, when, and with which resources
- Drive On-Site Execution
- Coordinate with internal or external installers in real time to track progress, gather photos/videos, and unblock issues before they derail timelines
- Enforce rigorous documentation such as Field Maintenance Logs, photo libraries, and post-install artifacts so we always have a single source of truth
- Optimize Processes & Tooling
- Spin up 3rd party deployments for minor field repairs; track suspected Tripwire degradation and dispatch fixes proactively
- Iterate on playbooks, SOPs, and dashboards that improve install velocity, consistency, and data quality across hundreds of parking facilities
- Partner & Vendor Management
- Act as the primary point of contact for property owners, regional ops teams, and third-party vendors throughout each deployment
- Negotiate timelines, set expectations, and ensure every stakeholder walks away impressed with AirGarage’s professionalism and rigor
Benefits
- Equity: Have a stake in the business that you’re helping to build and grow
- Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America
- Health insurance: We offer health insurance and currently cover 85% of the cost of medical plans for the primary employee and 50% of the cost of plans for dependents
- Home office setup: Get a laptop + additional equipment needed to set you up for success
- Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year
- 401k: Make financial planning right for you with a 401k retirement savings program
- Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, and Austin
- BookGarage: Our team loves to learn and grow together so join us for our optional recurring book club
- Room to grow: Our team will be orders of magnitude larger within a few years, as a part of our foundational team you'll have opportunities to grow with us
- Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities
- Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities
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