Head of Community Partnerships

Summary

Join Reddit as their Head of Community Partnerships to lead and grow a team focused on supporting and enabling Reddit's largest and most engaged subreddits. This senior leadership role involves managing community-facing account managers and community strategists, driving engagement, and building partnerships. You will own CRM strategy, reporting, and performance measurement for top communities, acting as the voice of the customer within Reddit. Collaboration with various teams (Product, GTM, Support, Data Science) is crucial to facilitate feedback loops and bring insights to portfolio communities. Develop scalable frameworks and support systems tailored to high-traffic communities. The ideal candidate has 10+ years of experience in community management, strategic partnerships, or customer success, with at least 7+ years in a leadership role.

Requirements

• 10+ years of experience in community, strategic partnerships, or customer success — with a minimum 7+ years in a leadership and management role
• Experience managing managers and leading remote, geographically distributed teams
• Proven experience leading and scaling teams that work with influential or enterprise-level customers
• Strong understanding of online communities and community moderation, especially in a global context
• Data-driven and outcomes-oriented, with a track record of hitting ambitious growth and retention targets
• High-level of comfort presenting to senior management and executive stakeholders
• Exceptional cross-functional collaboration skills, with the ability to identify and execute on strategic opportunities with partners ranging from Product to Policy to Marketing
• Skilled communicator with an ability to navigate nuanced and often sensitive conversations
• Comfortable working in a fast-paced, dynamic environment that blends tech, business, and community

Responsibilities

• Build and lead a high-performing team focused on the development and strategic growth of Reddit’s portfolio of top communities
• Drive long-term engagement, partnership, and product adoption strategies for high-value communities within key strategic verticals
• Own CRM strategy, reporting, and performance measurement for Reddit’s top communities portfolio
• Act as the “voice of the customer” for top communities within Reddit — advocating for their needs and opportunities in product, policy, and business decisions
• Partner with teams including Product, GTM, Support, and Data Science to facilitate feedback loops and bring relevant insights and opportunities to portfolio communities
• Develop scalable frameworks, community success strategies, and support systems tailored to high-traffic, high-visibility communities

Preferred Qualifications

Experience working with UGC platforms, moderators, or volunteer-led communities

Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k Match
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Reddit Global Days off
• Generous paid Parental Leave
• Paid Volunteer time off