Head of Product, Rider & B2B

Summary

Join FREENOW as a seasoned product leader to define and drive the product strategy for consumer products, collaborate with engineering and design teams, and build a team of highly capable product managers.

Requirements

• Minimum 3+ years experience as a Head of Product/Director of Product and managed a team of at least 3-5 product managers
• Previous experience in Internet consumer facing industries such as eCommerce or any multi-sided marketplace is required
• Good understanding of how to build great consumer experience for mobile apps serving millions of users spread in multiple geographies
• Excellent analytical skills and creative problem-solving skills
• Excellent written and verbal communication skills
• Empathy for users and a drive to discover and resolve their pain points
• Excellent business acumen, customer-centric, team and results-oriented

Responsibilities

• Define and drive the product strategy for the FREENOW consumer products that improves and delivers great user experiences for both our B2C and B2B customers
• Collaborate with engineering, design, analytics and data science to define an ambitious product strategy, develop and maintain a prioritised product backlog, and execute on delivering great experiences for users
• Build and mentor a team of highly capable junior and senior product managers
• Be extremely customer-centric and able to empathise with customer pain points
• Have a very first principle problem solving mindset who is always challenging the status quo of doing things and has the ability to break a complex problem into smaller problems that can be solved efficiently
• Launch minimum-loveable-products based on quantitative and qualitative data on user behaviour and experimentation, as well as being able to continuously iterate your product to enable more delightful customer experience
• Oversee product launches, product marketing, and other go-to-market activities for all Rider and B2B products
• Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported

Benefits

• Flexible working arrangements
• LinkedIn Learning
• Sabbatical & special leave policies
• WeRoad partnership
• Birthday, 24th + 31st December off
• Short term EU work policy
• Mobility Credit
• Health Insurance
• Employee assistance program