Health Client Leader II

Summary

Join CannonDesign as a Client Leadership professional in the New York City health market. Build and maintain strategic client relationships, contributing to firm success through marketing, business development, and team leadership. Lead and mentor project teams, fostering collaboration and delivering high-quality design solutions. Develop new business opportunities with existing and target clients, achieving a $2.0M annual net signed fee goal. Champion Living-Centered Design and contribute to the firm's overall financial performance. This role requires strong communication, leadership, and business acumen, along with a proven track record in client and team leadership within the A/E/I industry.

Requirements

• Have at least 12 years of experience in the Health Market, preferably working in the A/E/I industry, with a proven track record of client and team leadership
• Have a Bachelor degree in a relevant field
• Have client leadership experience within an office or a market, with multiple client relationships
• Have experience focused on developing new opportunities and building long-term relationships with both new target and existing clients
• Have strong communication and leadership skills
• Possess business acumen and proven ability to execute strategy
• Have the professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully

Responsibilities

• Lead, engage and partner with clients on billable project-specific work, fostering strong long-term client relationships, driving successful project outcomes and financial success, while creating opportunities for future engagements
• Be accountable for the success of the client relationship
• Develop new net signed fee opportunities for our markets, practices, and service lines
• Lead and actively pursue new target clients
• Develop new business with existing clients through the successful implementation of project opportunities
• Participate in marketing activities with other leaders in the firm to support our firm’s top line capture
• Lead and mentor project teams and engage with the practice to advance the firm, the office, the market, and our services
• Work collaboratively within our SFMO (Single-Firm, Multi-Office) culture to advance and support high-performing teams focused on delivering high-quality service and innovative design solutions to our clients
• Responsible for the leadership and growth of client relationships within an office or market
• Be a self-starter and an entrepreneurial person with the ability to lead clients and client teams
• Collaborate effectively with others across the full range of services provided by our firm
• Provide hands-on leadership in support of our clients and in the development of the work from the initial client visioning meetings through completion of the work
• Provide new net signed fee opportunities through the proactive identification, leadership and pursuit of new target clients
• Develop new business by securing “direct select”, repeat business and additional services with our existing clients
• Champion our Omnichannel approach by promoting and cross-selling all markets, practices, and integrated services throughout all phases of client engagement
• Achieve top line success of $2.0M per year in net signed fees
• Proactively develop and lead collaborative project teams
• Build and lead diverse and inclusive teams capable of both winning and executing transformational solutions that differentiate the firm and add value for our clients
• Ensure success both from a client and a CannonDesign perspective
• Develop an understanding of the business, operations and process needs of the client as well as the resulting market solutions
• Possess the ability to bring together a comprehensive team of experts and thought leaders within CannonDesign focused on executing creative, state-of-the-art solutions
• Work with the Business Practice Leader and Office Market Leader to ensure our firm’s business practices, goals and bottom-line initiatives are successfully implemented
• Mentor and grow emerging professionals
• Provide leadership in establishing an environment that encourages leadership, integrity, humility, respect and responsibility, along with collaboration, experimentation, innovation, creativity and entrepreneurship
• Build enthusiasm for Living-Centered Design among teams and showing emerging professionals how it applies to their work

Preferred Qualifications

Current Registration/Licensure in Architecture, Interior Design or Engineering

Benefits

• Medical, dental and vision coverage
• Flexible spending account options
• Voluntary insurances
• Paid time off
• Flex-schedules remote work options
• 401k plan
• Employee perk programs
• Discretionary bonuses