Healthcare Administrative Supervisor - AI Trainer

Summary

Join our client's team as a Healthcare Administrative Supervisor - AI Trainer and lead the evolution of healthcare office operations within a virtual environment. Supervise administrative teams and shape how AI enhances healthcare workflows. Oversee a distributed team of administrative and clerical professionals, manage daily processes (patient scheduling, medical records, communications), and design efficient patient care pathways and workflows. Serve as a subject matter expert, training AI systems in healthcare terminology and compliance. Monitor, analyze, and improve administrative processes, and promote clear communication. Train, mentor, and evaluate administrative staff, fostering a collaborative and high-performing culture.

Requirements

• Proven experience in supervising healthcare administrative or clerical teams, ideally in remote or hybrid settings
• Expert knowledge of healthcare office operations, including scheduling, records management, and patient engagement
• Strong background in implementing efficient office workflows and ensuring compliance with healthcare regulations
• Exceptional written and verbal communication skills with a compassionate and professional demeanor
• Demonstrated ability to model and optimize interactions among staff, patients, and admin tools for process improvement and AI training
• Advanced organizational, leadership, and problem-solving skills in dynamic healthcare environments
• Proficiency with electronic health records (EHR), scheduling software, and remote collaboration tools

Responsibilities

• Directly oversee and actively support a distributed team of administrative and clerical professionals to achieve operational excellence
• Manage essential daily processes, including patient scheduling, medical records management, and patient communications, to ensure smooth virtual office operations
• Design, coordinate, and implement efficient patient care pathways and administrative workflows for optimal effectiveness
• Serve as a subject matter expert, providing real-world insights to train AI systems in healthcare administrative terminology, compliance standards, and best practices
• Monitor, analyze, and improve administrative processes to maintain quality, efficiency, and regulatory compliance
• Promote clear, empathetic, and professional written and verbal communication organization-wide
• Train, mentor, and evaluate administrative staff, fostering a culture of collaboration, growth, and high performance

Preferred Qualifications

• Bachelor’s degree in Healthcare Administration, Business, or a related discipline
• Experience collaborating with technology teams on AI-driven process automation solutions
• Formal training in healthcare compliance (e.g., HIPAA, OSHA)