HOA Community Manager

Summary

Join Forth Group as a Remote HOA Community Manager and oversee the day-to-day operations of homeowners' associations. You will manage community governance, financial matters, vendor relations, communication, legal compliance, conflict resolution, emergency response, and documentation. This remote position requires experience in HOA management, excellent communication skills, and the ability to obtain a CAM license in Illinois. The company offers competitive benefits, including health, dental, vision insurance, 401(k), a health savings account, life insurance, and PTO. Candidates must be located in the Milwaukee, WI area. The role involves interacting with board members, homeowners, vendors, and other stakeholders to ensure smooth community functioning and improvement.

Requirements

• Experience in condo association or HOA management
• Excellent written and verbal communication skills
• Ability to obtain CAM license in the state of Illinois (support will be provided)
• Computer and tech skills: E-mail, Google Workspace (cloud), Word, Excel, etc
• Enthusiasm for learning and growing your skills

Responsibilities

• Act as the primary point of contact for HOA board members and homeowners
• Interpret and enforce community rules, regulations, and bylaws in a fair and consistent manner
• Assist in the development and revision of community policies and guidelines
• Schedule and conduct regular board meetings and maintain accurate records of minutes and decisions
• Create and manage the annual budget, including revenue collection, expense tracking, and financial reporting
• Oversee financial statements and reports, ensuring transparency and accuracy
• Monitor delinquencies and work with homeowners to resolve outstanding dues
• Evaluate vendor contracts and negotiate favorable terms for services
• Solicit bids and manage contracts for maintenance, landscaping, and other services
• Supervise and coordinate contractors to ensure the quality and timeliness of work
• Perform regular property inspections to identify maintenance and repair needs
• Maintain open and effective communication with homeowners, board members, and committees
• Organize and facilitate community events, meetings, and workshops
• Use digital platforms and tools to enhance communication and engagement within the community
• Stay up-to-date with HOA laws and regulations at the local, state, and federal levels
• Ensure that the HOA complies with all legal requirements and obligations
• Mediate disputes and conflicts among homeowners or between homeowners and the board
• Work to find amicable solutions to resolve issues within the community
• Develop and implement emergency response plans for the community
• Coordinate with relevant authorities and services during emergencies
• Maintain organized and secure records of HOA documents, contracts, and correspondence
• Provide access to records for authorized individuals when needed

Benefits

• Health / Dental / Vision Insurance
• 401(k)
• Health savings account
• Life insurance
• PTO