Hospice Telephone Triage RN

Summary

Join IntellaTriage's growing team of Hospice Triage Nurses and enjoy the benefits of working from home, providing compassionate care without the commute. This full-time position (Monday-Friday, 6:30a-4p CST) requires experience in hospice, palliative, and end-of-life care, along with proficiency in technology and a fast-paced environment. Successful candidates must have or be willing to obtain a Compact RN license and an active California RN license, possess high-speed internet, and be able to work from a quiet, HIPAA-compliant space. In addition to a competitive hourly rate, IntellaTriage offers paid training, a laptop and headset, and opportunities for additional shifts. Benefits include PTO, 401(k), and potential access to medical, dental, and vision insurance for full-time employees.

Requirements

• You’re required to use your own high-speed internet
• You’ll need a quiet space, away from noise and distraction, while you work (privacy/HIPAA compliant space is required)
• You MUST be able to follow instructions, read directions, and be confident using technology
• A minimum of 30 minutes paid shift prep is required prior to taking calls
• MUST have or be willing to obtain a Compact RN license
• MUST live in/work from a Compact US state
• MUST have an active California RN license
• Experience with end-of-life care is required
• Must have high speed internet
• Must be tech savvy, enjoy a fast-paced environment, and have keyboard competence
• Must be comfortable accessing multiple technology applications to document during calls
• Ability and comfort with typing in a fast-paced environment
• Fluency in English is required, additional languages are a bonus
• Must physically reside in the U.S. and be legally eligible to work for any employer
• Must be able to complete three weeks of remote paid training that is conducted during days and evenings
• Must be available to work every other Saturday & Sunday
• Must be available to work some Holidays as required
• Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
• Must be able to communicate empathically with patients while adhering to protocols
• Must maintain CEU’s as designated by the states in which you are answering calls
• Must attend any in-services, and additional training on an as needed basis
• Must pass background check and nurse licensing check

Responsibilities

• Have experience in hospice, palliative, end-of-life care and in fast-paced environments: ED, critical care, surgical services, etc
• You can pick up additional shifts, if available, for the clients’ you are trained to support
• You’ll access EMRs for charting and utilize our internal applications to perform job functions
• You’ll spend 30 minutes to 2 hours, at the end of your shift, completing remaining charting before clocking out

Preferred Qualifications

• Hospice, palliative, end-of-life care is strongly preferred
• Experience in a fast-paced environment: ED, surgical services, or critical care, etc

Benefits

• Receive three weeks of remote paid training. The training schedule varies based on availability
• We will provide you with a laptop and headset
• All Remote Hospice Triage RNs, once trained to their originally assigned team are paid $23 per hour. There are multiple opportunities to increase the hourly rate
• All nurses are eligible for a $1 shift differential for overnights and a $1 shift differential for weekends (Saturday & Sunday)
• All part-time and full-time nurses accumulate PTO, based on the number of hours worked (per year)
• All part-time and full-time nurses are eligible to participate in our 401(k) plan
• Full-time nurses may also participate in medical, dental, vision, and/or supplemental insurances