Summary
Join IntellaTriage's growing team as a Baylor Hospice Triage Nurse and enjoy the benefits of working from home, providing compassionate after-hours care without the commute. You'll utilize cutting-edge technology to support hospice and home health providers. This fast-paced role requires strong tech skills, experience in end-of-life care (preferred), and the ability to handle multiple calls efficiently. Full-time nurses work a set schedule (Sat & Sun 4:30 AMβ4 PM, Mon 3:30 PMβ12 AM) within a 14-day pay period. We offer comprehensive paid training and competitive compensation, including benefits for full-time employees.
Requirements
- Have or be willing to obtain a Compact RN license
- Live in/work from a Compact US state
- Have high-speed internet
- Be tech-savvy, enjoy a fast-paced environment, and have keyboard competence
- Be able to follow instructions, read directions, and be confident using technology
- Use your own high-speed internet
- Have a quiet space, away from noise and distraction, while you work (privacy/HIPAA compliant space is required)
- Be comfortable accessing multiple technology applications to document during calls
- Be comfortable with typing in a fast-paced environment
- Be fluent in English
- Physically reside in the U.S. and be legally eligible to work for any employer
- Be able to complete three weeks of remote paid training that is conducted during days and evenings
- Be available to work some Holidays as required
- Pass background check and nurse licensing check
- Remain in good standing and ensure your home state license remains active
Responsibilities
- Provide after-hours nurse triage for hospice and home health providers
- Manage after-hours care delivery
- Become an extension of our clientsβ care team
- Access EMRs for charting
- Utilize internal applications to perform job functions
- Follow instructions and read directions
- Complete a minimum of 30 minutes paid shift prep prior to taking calls
- Spend 30 minutes to 2 hours at the end of your shift completing remaining charting before clocking out
- Maintain CEUβs as designated by the states in which you are answering calls
- Attend any in-services and additional training on an as-needed basis
- Handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)
- Communicate empathically with patients while adhering to protocols
Preferred Qualifications
- Have experience with end-of-life care
- Have experience in hospice, palliative, end-of-life care and in fast-paced environments: ED, critical care, surgical services, etc
- Speak additional languages
Benefits
- Work from home
- Three weeks of remote paid training
- Laptop and headset provided
- Baylor rates are $25 per hour + an additional $1 shift differential on Saturdays and Sundays
- 401(k) plan (All part-time and full-time RNs)
- Medical, dental, vision, and/or supplemental insurances (Full-time RNs)
- IntellaTriage will cover the cost of non-compact state licensure if necessary for client support
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