Hrss Change Lead

Summary

Join YouGov as our HRSS Change Lead and be at the forefront of our transformation, playing a crucial role in shaping our future by designing and implementing impactful strategies. This 12-month Fixed-Term Contract (FTC) offers the flexibility of remote work from various European locations. You will focus on stakeholder engagement, staff training, and knowledge management, ensuring seamless transitions during key initiatives like our Workday implementation. The role requires a minimum of 2 years of experience as an HRSS Change Lead and exceptional communication skills. YouGov is a global online research company committed to diversity and offers a supportive workplace with best-in-class benefits.

Requirements

• Minimum 2 years of experience as an HRSS Change Lead, managing end-to-end change initiatives
• Exceptional written and verbal communication skills, with the ability to articulate a clear vision for product usage, manage sensitive or challenging situations, adapt to diverse clients, engage users, motivate technology adoption, and effectively manage and communicate change initiatives
• Proven experience in working in project teams and implementing a change program of work
• Experience implementing changes to business processes, technologies and systems
• Project management experience
• Good understanding of HR Processes
• Ability to work independently and as part of a team
• Comprehensive understanding of the strategic and operational impact of business changes
• Demonstrate exceptional organizational skills and the ability to confidently lead initiatives, gaining trust and buy-in from stakeholders at all levels of the business
• Fluency in English
• Permanent right to work in the country of residence

Responsibilities

• Identify potential resistance to change and develop strategies to mitigate it
• Develop effective communication plans to keep stakeholders informed and engaged throughout the change process
• Build strong relationships with key stakeholders, including senior leadership, project teams, and end-users
• Address concerns and questions from stakeholders in a timely and professional manner
• Plan and Design training programs to equip employees with the necessary skills and knowledge to adopt change
• Provide ongoing support and coaching to help employees transition smoothly
• Monitor adoption rates and identify areas for improvement
• Identify potential risks associated with change initiatives and develop mitigation strategies
• Collect and analyze data to assess the impact of change on business outcomes
• Continuously improve change management processes based on lessons learned
• Contribute to coaching and support development of colleagues

Preferred Qualifications

• Proven in depth change management experience using a variety of change management methodologies
• Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people

Benefits

Remote work