HVAC/R Service Technician Leader

Summary

Join Budderfly, a fast-growing energy management company, as the Service Excellence (In-House HVAC/R Service Technicians) Western Region Leader. This key role focuses on ensuring optimal operation of Budderfly's HVAC units, vital to the success of its energy-saving replacement program. You will own all functions of the Western Region Service Excellence team, building and developing teams across key markets. Responsibilities include establishing advancement programs, developing training, managing human resources, and ensuring safe working practices. The position requires a Bachelor's degree in a related field, advanced mechanical and electrical experience, and HVAC controls expertise. Budderfly offers competitive pay, full benefits (medical, dental, vision, 401K, life, and disability insurance), and career advancement opportunities.

Requirements

• Bachelor‘s Degree in Engineering, Business, Economics, or other related field of study required
• Advanced mechanical and electrical technician experience
• HVAC Controls experience
• Experience with building teams of service technicians across a variety of geographic locations
• Proven experience managing multiple projects concurrently with complex inter-dependencies

Responsibilities

• Ensuring optimal customer service to preventative maintenance and dispatch requests for the Western Region of the North American Service Excellence team
• Owning all functions of the Western Region of the Service Excellence (In-house HVAC/R Service Technicians) team
• Establishing Service Excellence Advancement program to promote team member career advancement
• Driving the continued excellent operation of Budderfly HVAC Units across the Western Region of North America
• Building Service Excellence Technician teams across key markets in the Western Region of North America
• Developing administrative and training programs for the North American Service Excellence team
• Managing Human Resources and payroll approval functions of direct reports
• Guiding the development of the Budderfly Service Excellence (In-house Service Technician) team
• Being available to respond to team member calls when needed
• Ability to travel (expected to be up to 25%) across North America to the Service Excellence home bases
• Motivating all reports to work safely in compliance with OSHA and Budderfly standards

Preferred Qualifications

• Familiarity with Lennox Core Controllers and Carrier SystemVu controllers is a benefit
• Experience in the energy space helpful but not required
• Enjoys continuous learning, as supported by your organization, both technically and professionally
• Desire to help shape a developing team in an organization with a bright future

Benefits

• Competitive pay
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to achieve positive change
• Career advancement opportunities in a fast-growing, supportive company environment