Illumination Foundation is hiring a
ICMS Case Manager

Summary

The ICMS Case Manager is responsible for assessing and linking clients with appropriate resources, creating housing and service plans, monitoring client progress, and providing trauma-informed care. This position requires experience in homeless services, case management, mental health, and permanent supportive housing. The pay range is $23.00 - $26.00 per hour.

Requirements

• Current valid CA driver's license
• Experience in the area of non-profit housing and/or housing for people with disabilities and chronic health conditions
• At least 2 years of experience working with at risk/homeless individuals
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets

Responsibilities

• Maintain a caseload of 25+ individuals
• Assess current clients for eligibility and refer clients to the program as appropriate
• Evaluate incoming referrals for eligibility
• Conduct comprehensive assessments for case management service needs
• Develop individualized treatment plans with measurable goals and objectives and assist participants in achieving their desired outcomes
• Assist clients in locating and obtaining resources as needed
• Act as an advocate for clients to ensure the maximum benefits and resources are obtained and maintained in order to ensure client’s ability to become self sufficient
• Develop relationships with representatives within Illumination Foundation and in other agencies to support individuals in attaining services such as housing, mental health care, medical treatment, financial assistance, legal advocacy, etc
• Perform home visits on a regular basis, assess for needs, and refer clients to services within their community
• Outreach unhoused clients on a weekly basis, assess for needs, and refer clients for services within their community
• Attend community and collaborative meetings as relevant to ICMS
• Assist with preparation of section 8 housing applications and other related documentation
• Maintain communication and positive relationship with landlords for continued housing support and retention of clients
• Network and collaborate with housing providers, landlords and property managers to develop housing stock for the program. Includes temporary and permanent housing alternatives
• Coordinate, prepare and maintain required charting and documentation in a timely and thorough manner
• Participate in daily debrief sessions, weekly supervision, department and agency-wide meetings as required
• Complete training and development opportunities as determined appropriate by the supervisor

Preferred Qualifications

• Bachelor’s degree in Social Services, Healthcare or related field; or equivalent combination of training and experience
• Bilingual in English and Spanish preferred
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)

Benefits

• Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans