Remote Identity Engineer (L2)
at Twilio

Summary

Join the team as Twilio’s next Software Engineer, Email Identity. At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Requirements

• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience
• 3+ years of software development experience with highly available applications in modern programming languages such as Ruby, Go (preferred), Python, Java, or C++
• Proven experience in building and maintaining reliable, scalable, and testable software that performs well in production environments
• Recent experience in designing and building RESTful APIs
• Familiarity with implementing automated testing and CI/CD pipelines in modern development environments
• Advocate for best engineering practices, including development and test techniques, security, and automation
• Ability to dive deep and resolve complex production issues in collaboration with your teammates
• Positive attitude and eagerness to learn quickly within a collaborative, small-team setting
• Demonstrated ability to independently learn new technologies and skills
• Strong communication skills, both oral and written, with an emphasis on clarity and conciseness

Responsibilities

• Design, develop, test, and deploy Identity features, while refactoring and addressing technical debt
• Participate actively in backlog refinement, Agile ceremonies, and collaborate with your team to meet sprint commitments
• Manage work using GitHub, Jira, and our build/deploy systems
• Take ownership of service reliability by responding to incidents, participating in the on-call rotation & post-incident reviews
• Collaborate across all phases of projects to continuously improve our email platform
• Troubleshoot and resolve issues within your team’s domain, independently or as part of a team
• Ensure clear and comprehensive documentation of the projects you work on
• Continuously acquire new technical skills and knowledge to thrive in a fast-paced and dynamic industry

Preferred Qualifications

• Working knowledge of SQL/NoSQL databases / AWS Dynamo & Aurora
• Familiarity with microservices, highly performant APIs, and web security
• Deploying cloud applications in a multi region environment
• Ability to influence and build effective working relationships with all levels of the organization

Benefits

• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave