Implementation And Rendering Manager

Summary

Join SpryPoint as an Implementation & Rendering Manager and oversee the successful execution of implementation project deliverables across multiple Agile software teams. This role involves portfolio project management, risk assessment, and cross-functional coordination, along with managing a small development team focused on rendering billing statements and collection letters. The ideal candidate will possess strong project management, Agile software development, and cross-team collaboration skills. SpryPoint offers a remote-first work environment with flexible hours, competitive compensation, and various benefits including health insurance, retirement plan matching, generous PTO, and professional development opportunities.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 7+ years of experience in software project management or Agile software development, with at least 3 years in a people or product leadership role
• Strong experience in portfolio project management, risk assessment, and cross-team coordination
• Familiarity with Agile methodologies, particularly Scrum and Kanban, and success in managing Agile teams
• Excellent communication skills, with the ability to present technical and project-related updates to stakeholders
• Demonstrated ability to lead and motivate teams in a fast-paced environment
• Strong problem-solving skills and ability to drive process improvements across multiple teams
• Experience using project management and collaboration tools such as Jira and Confluence

Responsibilities

• Monitor and assess risks associated with implementation project deliverables
• Develop and maintain project-specific timelines and status reports for complex clients
• Build and communicate status reports, ensuring project risks are identified and mitigated
• Provide managers with risk mitigation strategies, including temporary resourcing adjustments
• Present go-live risk assessments and status updates to Product Development leadership
• Create and maintain project documentation and reports within Confluence
• Ensure a smooth transition of Statement of Work (SOW) requirements from Sales to Product Development to Service Delivery, integrating backlog planning and forecasting
• Act as the first escalation point between the Service Delivery team and the Product Development team to resolve blocked items and facilitate smooth communication
• Coordinate collaboration across teams for projects with dependencies across product teams
• Monitor go-live date changes and ensure impact assessments and adjustments are implemented
• Maintain strong communication with the Service Delivery department and leverage conflict resolution skills to address escalations effectively
• Lead a small Agile development team responsible for rendering custom billing statements and collection letters
• Provide technical direction, mentorship, and guidance to the team, including a team lead and three engineers
• Ensure rendering efforts are executed efficiently and cost-effectively
• Oversee Agile processes for the rendering team, including stand-ups, retrospectives, and backlog management
• Manage team performance, including hiring, development, and fostering a collaborative culture
• Optimize rendering workflows to ensure timely and high-quality deliverables

Preferred Qualifications

PMP certification

Benefits

• Remote-first and autonomous working environment with flexible working hours
• Competitive compensation package
• Macbook + $500 towards your home office setup
• Health, dental, vision, and life insurance
• Generous PTO, ½ day Summer Fridays, and flexible sick days
• RRSP (Canada) and 401k (US) matching program
• Professional development courses, $2,500 annual tuition assistance, and a book bounty program
• Annual company events (SpryPalooza!) and team offsites