Implementation Associate/Senior Associate

Summary

Join Waymark as an Implementation Associate and play a key role in launching new markets and expanding existing ones. You will collaborate with health plan and provider partners, as well as internal teams, to ensure successful implementations. Develop standardized, scalable processes and artifacts to enhance Waymark’s implementation methodology. As the second member of the Implementation team, you will contribute to Waymark’s rapid growth. This role requires strong project management skills, stakeholder collaboration, and experience in the healthcare sector. Waymark offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• Be highly organized, detail-oriented self-starter
• Be comfortable with ambiguity and able to multitask and create structure
• Possess excellent communication and interpersonal skills
• Have a strong project management background with a proven ability to align diverse stakeholders
• Be a systems thinker and problem solver, capable of shifting between detailed tasks and overarching goals
• Have 3-5 years experience in consulting, project management, or implementation roles within the healthcare sector
• Value teamwork and collaboration
• Thrive in fast-paced environment

Responsibilities

• Design, refine and execute comprehensive launch plans in collaboration with stakeholders, ensuring alignment with partnership agreements
• Oversee project planning and management across multiple work streams, including timelines, resources, and deliverables, to guarantee successful market and partnership implementations
• Build and maintain strong relationships with health plan and provider partners, as well as internal teams, to promote open communication and effective collaboration
• Work with diverse departments—operations, technology, marketing, compliance—to ensure all aspects of the launch are addressed and executed seamlessly
• Create and deliver materials and support resources for internal teams and external partners to ensure seamless integration and understanding of our services
• Identify potential risks and challenges during the implementation process, proactively developing and communicating strategies to mitigate them
• Track performance against implementation success measures, making necessary adjustments to optimize outcomes
• Manage and contribute to non-implementation “special projects” as needed

Preferred Qualifications

• Have a proven track record of successful market or partnership launches
• Possess proficiency in project management tools (e.g., Asana)

Benefits

• Medical, vision, dental, basic life insurance, and stock options
• Twenty (20) vacation days, accrued over the year
• Eleven (11) paid holidays throughout the calendar year
• Sixteen (16) weeks of parental leave for birthing parents (after 6 months of employment)
• Eight (8) weeks of bonding leave for non-birthing parents (after 6 months of employment)
• 401(k) plan
• Commuter benefits plan