Implementation Specialist Bilingual

Summary

Join Paystone's global team as a fully remote Implementation Specialist – Bilingual and leverage your project management expertise in a dynamic fintech environment. You will oversee client project teams, collaborate with internal development, and ensure on-time, on-budget delivery of client-facing projects. This role demands effective communication with stakeholders at all levels and building strong client relationships for long-term success. You will manage project deployments, upgrades, and requests, establishing goals, deliverables, resources, timelines, and budgets. Problem-solving and managing project changes are key responsibilities, along with tracking and reporting on milestones and budgets. You will also contribute to developing project delivery tools and best practices.

Requirements

• University degree or college diploma in business, IT or a related field
• 3 years or more of project management experience
• Excellent written and verbal French and English skills
• Excellent leadership, communication and problem-solving abilities

Responsibilities

• Manage new customer deployment projects, upgrades and ongoing requests
• Establish project goals, deliverables, required resources, timelines and budgets
• Complete project work breakdown structures and estimates
• Resolve issues and solve problems through the course of the project
• Effectively manage changes to project scope, timeline and budget
• Track and report on project milestones, deliverables and budgets
• Develop tools and best practices for DataCandy’s project delivery toolkit

Preferred Qualifications

• Experience working with point of sale systems or in a retail-related field
• Experience onboarding new clients via software program implementations

Benefits

• Compensation tied to market data
• We reward for contribution
• Flexible Time-off
• We’re committed to career development
• Work from home