Inbound Phone Sales Representative

Summary

Join A Place for Mom as a Welcome Advisor and become an expert resource for families seeking senior care options. Working remotely, you'll handle inbound leads, conduct consultations, educate families on customized care options, and act as a liaison between families and care providers. Success is measured by reaching daily production benchmarks, focusing on referring families and scheduling tours to drive move-ins. You'll be the company's first point of contact, offering empathetic support and a positive experience. The role requires inside sales experience, exceeding sales targets, strong multitasking and computer skills, and successful completion of new hire training. A competitive salary and benefits package are offered.

Requirements

• Two or more years of experience in inside sales/inbound call center
• History of exceeding sales targets
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• Successfully complete new hire training program

Responsibilities

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
• Act as the liaison between families and senior housing communities or care providers

Benefits

• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off