Inbound Sales Development Representative Junior-Mid

Summary

Join the B2B Commercial Team at Nord Security and contribute to scaling global business partnerships. You will proactively engage with potential customers, assess their needs, and provide initial product information. Maintain accurate lead information in the CRM and collaborate with the Account Executive team. Provide feedback to improve sales strategies and work in a fast-paced environment. The role requires a Bachelor’s degree in a related field, strong interpersonal and communication skills, and good time management. Bonuses are offered based on results achieved.

Requirements

• A Bachelor’s degree in Sales, Marketing, Business, or a related field
• Strong interpersonal, team-working, and customer service skills
• Good time management and analytical skills
• Good telephone etiquette and computer literacy skills
• Excellent communication skills and command of written and spoken English
• Can-do attitude & a sense of humor

Responsibilities

• Proactively process inbound leads in a timely manner to ensure a swift response to customer inquiries
• Engage with potential customers through different channels, providing them with initial product information and assessing their needs
• Maintain and update CRM with accurate lead information to facilitate seamless communication and tracking
• Work closely with the Account Executive team to manage their daily schedules and ensure a smooth transition of qualified leads
• Provide valuable feedback on leads to improve our sales strategies and enhance customer engagement
• Work in a fast-paced and high-growth environment, take the initiative to get things done, try new approaches, and amplify your successes by sharing your findings with your team

Benefits

• Innovate with industry leaders
• Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world
• Boost your skills via our extensive training programs (online and offline) & other resources
• Benefit from mentorship and career-switch opportunities to grow within the company
• Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day
• Enjoy the flexibility with 3 office days and working from home for the remaining 2
• Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive
• Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts
• Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic
• Receive private health insurance giving you peace of mind for your health needs
• Enjoy additional vacation days off as you grow with us
• Plus, get extra days for sick leave, special occasions, or parenting needs
• Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member
• Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success
• Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together