Inbound Sales Representative

Summary

Join A Place for Mom as an Inbound Phone Sales Representative and utilize your consultative sales skills to convert inbound leads into revenue. You will conduct in-depth consultations with families seeking senior care options, educating them on customized solutions and matching them with appropriate providers. This remote position requires strong phone sales experience, exceeding sales targets, and multitasking abilities. The role involves working an assigned shift with schedule adherence, using an ACD phone system, and reaching daily production benchmarks. A Place for Mom offers a competitive base salary, uncapped bonus potential, and comprehensive benefits.

Requirements

• Two (2) or more years of experience in high-volume inside sales/inbound phone sales
• History of exceeding sales targets
• Ability to multitask; simultaneously talk on the phone and take notes on the computer
• Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• Successfully complete new hire training program

Responsibilities

• Convert high-volume inbound phone leads into revenue using existing skills and proven success in direct-to-consumer sales
• Use an ACD (auto answer) phone system for high-volume intake of inbound, pre-screened phone leads daily while working remotely
• Work an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls to educate families about customized senior care options and find the best matches for their needs
• Act as the liaison between families and senior housing communities or care providers
• Reach daily production benchmarks (inbound calls and outbound return calls) using an ACD [auto answer] phone system
• Refer families to communities and schedule tours to drive move-ins

Preferred Qualifications

Experience within Senior Living or Home Care organizations

Benefits

• Base Salary: $45,760 ($22.00 an hour)
• On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off