Insurance Agent

Summary

Join Sutherland as a licensed Life & Health Insurance Advisor and work from home selling insurance over the phone to existing customers of Fortune 500 companies. You will handle inbound and outbound calls, build rapport with clients, determine eligibility, and maintain quality results. This role requires an active state Life or Life and Health insurance license and basic PC skills. Sutherland offers competitive hourly rates, additional incentives, medical, dental, and vision benefits, paid training and PTO, and advancement opportunities.

Requirements

• An active state Life or Life and Health insurance license
• Basic PC keyboarding skills and Microsoft Office (Outlook, Word, Excel) experience
• Must complete the state exam for your life and health license prior to starting your on-the-job training
• Excellent Internet connectivity: Internet access speeds of at least 5 Mbps upload and 50 Mbps download – the faster the better!
• In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet Service Providers are not compatible with our systems)
• A quiet and distraction-free, secure place to work

Responsibilities

• Handle inbound and outbound calls with prospects with the goal of enrolling them in relevant insurance products
• Build rapport with callers to gain trust and understanding; gather all required data
• Determine eligibility and maintain/improve quality results by adhering to established standards and guidelines
• Update job knowledge by studying new product descriptions; participate in educational opportunities
• Manage prospect follow-up calls to ensure timely responses
• Accurately process application/information in systems; track and record outcomes, issues and inquiries and escalate as needed

Preferred Qualifications

• Experience working with POS applications
• Previous remote or call center experience
• 2+ years of sales experience

Benefits

• An hourly rate of $17.27/hour as well as additional incentives and monthly reward & recognition programs
• Medical, dental and vision benefits
• Paid training & PTO
• Advancement opportunities – 80% of our frontline leaders have been promoted from within
• Employee Discounts
• EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland