Remote Integrations Consultant

Summary

The Integrations Consultant is a critical role at Omatic Software responsible for conducting remote software onboarding and training engagements, developing expertise on Omatic products, assessing customer requirements, configuring systems, writing and delivering professional documentation, identifying creative technical solutions to complex data issues, and ensuring projects are delivered on time and within budget. The ideal candidate should be a self-motivated learner with experience in Salesforce, Salesforce NPSP import and/or data migration processes, Raiser’s Edge, Raiser’s Edge NXT, Altru, project management, superior time management skills, excellent written and verbal communication skills, attention to detail, technically savvy, and able to thrive in a fast-paced team environment.

Requirements

• Self-motivated learner with the ability to self-manage advancing product knowledge
• Experience with Salesforce, Salesforce NPSP import and/or data migration processes; Salesforce Admin Certification is a plus!
• Experience with Raiser’s Edge, Raiser’s Edge NXT, Altru; Raiser’s Edge Certification is a plus!
• Project Management including scheduling, task management and the ability to work with multiple customers and projects simultaneously
• Superior time management skills
• Must possess excellent written and verbal communication skills, with the ability to identify and target needs, define technical concepts, and deliver accurate project deliverables
• Attention to detail with a strong ability to organize, manage, and execute projects as assigned
• Technically savvy
• Ability to thrive in a fast-paced team environment
• Ability to work with a variety of skill levels

Responsibilities

• Conduct remote software onboarding and training engagements on all Omatic Software products
• Develop expertise on Omatic products and remain well-versed on product features and functionality
• Accurately assess customer requirements
• Configure systems and provide testing support
• Write and deliver professional documentation customized to the individual needs of each customer
• Identify creative technical solutions to complex data issues
• Deliver engagements on time and within budget
• Accurately track and report project hours, notes, and status within Omatic’s internal systems
• Conduct internal software trainings
• Participate in user forums and blog posts
• Assist Omatic Sales with selling Onboarding services
• Engage in professional development to ensure ongoing industry knowledge

Benefits

• Competitive health/dental/vision insurance, life insurance and short-term disability
• 401K with company match
• Unlimited/flexible PTO
• 12 weeks fully-paid parental leave
• Remote work schedules