Integrations Engineer, Documentation Writer, QA/QC

Summary

Join our team as an Integrations Engineer and contribute to quality assurance (QA/QC) processes and comprehensive documentation for seamless product integration and operations. You will play a vital role in supporting QA/QC efforts, ensuring integrations meet quality standards. Responsibilities include developing and maintaining integration documentation, developing proof-of-concept integrations, assisting with integration testing and validation, and automating test execution. You will collaborate with engineering, product, and QA/QC teams. We offer a competitive salary, benefits, and opportunities for professional growth within a dynamic and supportive team.

Requirements

• Proficiency in at least one language like Python, JS/TS, Java, Kotlin, C#, etc
• Experience with writing technical documentation for APIs, integrations, or software products
• Experience in writing and maintaining automated test cases for complex systems
• Strong understanding of different integration patterns and middleware solutions
• Strong analytical and problem-solving skills
• Ability to work with SQL, NoSQL, and other data storage solutions
• Ability to quickly learn new technologies and apply them to practical integration scenarios
• Native English Speaker
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
• 2+ years of experience in integrations, QA/QC, or technical support roles
• Exceptional attention to detail and organizational skills
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly
• Collaborative mindset and ability to work effectively across teams

Responsibilities

• Develop and maintain comprehensive integration documentation, covering API specifications, data flow diagrams, integration best practices, and troubleshooting guides across different platforms
• Develop proof-of-concept integrations to demonstrate feasibility and identify potential challenges
• Assist with the setup, testing, and validation of integrations to ensure they meet functionality, stability, and performance standards
• Utilize appropriate testing tools and frameworks to automate test execution and reporting
• Participate in code reviews and contribute to improving processes
• Proactively identify, document, and track areas for improvement, software defects, and inconsistencies across integrations in a clear and concise manner
• Work closely with engineering, product, and QA/QC teams to understand integration requirements and processes

Preferred Qualifications

• Experience with cloud services (AWS, Azure, GCP)
• Familiarity with CI/CD pipelines
• Knowledge of data protection and privacy regulations
• Familiarity with enterprise integration patterns

Benefits

Competitive salary, benefits, and opportunities for professional growth