Intermediate Backend Software Developer

Summary

Join TextNow, the largest provider of free phone service, as an Intermediate Backend Software Developer on our Core Experience Team. We're transforming the telecom landscape by building a platform that handles tens of millions of calls and messages daily. You will design, develop, and maintain backend services using technologies like AWS, Golang, gRPC, and Kubernetes. This role requires expertise in building scalable, high-performance systems and collaborating with other teams. You'll be responsible for service uptime and root cause analysis. TextNow offers a strong work-life blend, flexible work arrangements, competitive pay and benefits, and a culture focused on inclusion and innovation.

Requirements

• Be a Creator of Cool Stuff with a passion for efficiency at scale, leveraging Golang or another strongly typed language along with the computing power of Cloud services
• Be a Brilliant Collaborator who excels at connecting with team members, transforming complex ideas into clear insights, while actively listening to foster a collaborative environment
• Act Decisively to take actions that efficiently deliver value to our customers and business stakeholders alike
• Take Ownership of project with the ability to drive them to completion
• Be Respectfully Candid with the ability to tactfully give/receive feedback with various teams across the organization
• Be a Self-Starter who actively identifies areas of improvement and provides realistic solutions
• Be Resourceful and Scrappy with the ability to be strategic, roll up your sleeves, execute, and work cross-functionally
• Be a Versatile Technologist always interested in learning something new
• Have Experience developing API services with gRPC or REST
• Have Familiarity with infrastructure as code tooling (Terraform, Kubernetes, or others)
• Have Ability to apply design principles and methodologies for building scalable and high-performance backend architectures
• Have Experience using relational or non-relational database technology (MariaDB, RDS, DynamoDB, Redis)
• Have Familiarity with CI build platforms (GitHub Actions or similar)

Responsibilities

• Develop and Maintain Core Backend Services taking responsibility for helping to guide the architecture, design, and implement new & existing microservices
• Maintain a High Bar of Quality for the team, producing readable code, writing testable code, refactoring legacy systems, actively contributing to development standards and cross-team architectural reviews
• Participate in a Rotating On-Call , responsible for service uptime, availability of critical functions, and performing root cause analysis of incidents to identify steps towards lasting remediation
• Organize and communicate the technical details of upcoming projects through our architectural review process
• Collaborate with other backend teams in guiding the development of our shared libraries

Preferred Qualifications

• Have Familiarity with asynchronous event processing (Kafka, SQS, or others)
• Have Experience developing CI build platforms (GitHub Actions or similar)
• Have Experience with telecommunication (i.e. calling/messaging)
• Have Experience with migrating from legacy stacks (i.e. PHP, Ruby)

Benefits

• Strong work life blend
• Flexible work arrangements (wfh, remote, or access to one of our office spaces)
• Employee Stock Options
• Unlimited vacation
• Competitive pay and benefits
• Parental leave
• Benefits for both physical and mental well being (wellness credit and L&D credit)
• We travel a few times a year for various team events, company wide off-sites, and more