Intermediate Technical Writer

Summary

Join Dev.Pro, a US-based outsourcing company, as a Technical Writer contributing to top-notch software for a leading payment processing client. You will document new solutions, maintain technical documentation, and assist with onboarding. The role requires 3+ years of experience as an English Technical Writer, strong analytical and communication skills, and familiarity with Agile methodologies. Dev.Pro offers a remote work environment, competitive compensation in US dollars, paid time off, professional development opportunities (including English lessons), and a supportive work culture.

Requirements

• 3+ years’ experience as an English Technical Writer
• Upper-Intermediate English level
• Strong analytical and communication skills
• High attention to detail, proactivity
• Ability to understand product technical specifications and document them concisely
• Experience creating documentation structure
• Experience managing diverse technical documents (user and administrator guides, FAQs, help manuals, knowledge bases, etc.)
• Familiarity with the software development process and Agile methodologies

Responsibilities

• Create, organize, and enhance technical documentation for our solutions to make the team’s work more streamlined and facilitate the onboarding process for new team members
• Document solutions and ensure documentation is accurate and up to date
• Create user guides
• Update the wiki and other internal documentation
• Provide clear and comprehensive documentation to assist with the onboarding of new team members
• Collaborate with the team to contribute to knowledge base
• Prepare the release notes

Preferred Qualifications

Technical background in software development

Benefits

• Maintain a healthy work-life balance with 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
• Grow by learning: you have a chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
• Make sure the compensation matches your efforts: we provide payments in US dollars and cover overtime hours
• Join fun online activities and team-building events
• Get continuous remote HR and payroll support