Internationalization Technical Program Manager

Summary

Join Avetta's dynamic team as an Internationalization Technical Program Manager! You will develop and implement internationalization strategies, ensuring our products are optimized for global markets. Responsibilities include overseeing localization projects, integrating AI and Machine Translation technologies, and creating Power BI dashboards. This hybrid role requires strong technical skills in internationalization and localization, along with excellent project management and communication abilities. You will collaborate with cross-functional teams and stakeholders to define best practices and drive localization across new geographies. The ideal candidate possesses a strong technical background in internationalization, localization, and applications of LLM solutions to Globalization programs. Avetta offers a competitive salary and comprehensive benefits package.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business or a related field (or equivalent practical work experience)
• A minimum of 5 years of experience in internationalization engineering or a related discipline
• Strong technical knowledge of AI and Machine Translation technologies
• Proficiency with localization project management tools and processes
• Experience with Power BI or other data visualization platforms to track metrics and generate reports
• Familiarity with localization best practices, Agile development methodologies, and software development lifecycles
• Excellent communication and collaboration skills, with a proven ability to work effectively across diverse teams and regions
• Experience managing a Translation Management System (TMS), such as Phrase or similar TMS, and acting as the first point of contact for TMS and API-related issues

Responsibilities

• Design and implement solutions to ensure that our software products and systems can be easily adapted for global markets
• Work closely with the development team to integrate internationalization features into the software development lifecycle
• Oversee Product localization projects from start to finish, ensuring timely delivery of translations and regional adaptations
• Collaborate with translation teams and stakeholders to prioritize features, content, and languages for localization
• Work on integrating Artificial Intelligence and Machine Translation technologies into our systems
• Assist with the development of AI-driven solutions to automate and optimize translation workflows, improve content accuracy, and enhance the overall localization process
• Develop and maintain dashboards and reports in Power BI to track internationalization, localization, and translation metrics
• Provide actionable insights to stakeholders based on the data, ensuring informed decision-making
• Manage the Translation Management System (TMS), such as Phrase or similar TMS, ensuring smooth operations, system integration, and efficient workflows
• Serve as the primary point of contact for the team regarding TMS and API-related issues
• Work closely with product managers, developers, UX/UI teams, and business stakeholders to ensure that localization needs are met
• Provide guidance on best practices for internationalization and localization
• Assist the Testing Team to ensure that localized content is properly integrated and that internationalization features work seamlessly across all platforms and regions
• Stay up-to-date with the latest trends and technologies in internationalization, localization, AI, and Machine Translation
• Recommend improvements and drive innovation within the localization and internationalization processes
• Collaborate with cross-functional teams to embed localization considerations early in the product development process, minimizing potential issues when targeting new markets

Benefits

• Health, dental and vision insurance
• 401(k)
• PTO
• Potential bonus