Deutsche Telekom IT Solutions is hiring a
Intune Workplace Administrator

Summary

Join our team as an Intune Administrator and play a pivotal role in revolutionizing workplace services. As a talented professional, you will manage endpoint environments, drive seamless operation, and provide 2nd level support for management solutions.

Requirements

• Completed IT studies with hands-on experience in the field
• Proficiency in German at C1 level (both in written and oral form), enabling effective communication with clients and colleagues
• Proven track record in client management solutions, particularly Microsoft Intune
• Good communication skills, self-motivation, and customer-centric mindset

Responsibilities

• Management of endpoint environments, setting up Intune and Defender for Endpoint
• Drive seamless operation and tackle challenges with precision through problem analyses, packaging, and patch management
• Harness your expert knowledge of Microsoft Intune, Windows Autopilot, Mobile Device Management, and Microsoft Defender to elevate our service delivery
• Customize and implement device guidelines and policies, ensuring optimal functionality and security
• Provide 2nd level support for management solutions, empowering our service desk and desktop support teams
• Be a decision-maker in shaping workplace devices, processes, and policies
• Implement and monitor device compliance profiles, ensuring adherence to standards
• Collaborate on impactful IT projects that redefine the workplace experience

Preferred Qualifications

• Bonus points for cross-architectural knowledge in the Windows environment and ITIL Foundation certification (v3/v4)
• Experience in project management and task automation with Microsoft PowerShell
• Familiarity with Apple device administration
• Familiarity with ticketing systems like ServiceNow
• Solid understanding of networks (TCP/IP, Ethernet, DNS)