Investigator, Asset Protection

Summary

Join Abercrombie & Fitch Co. as an Asset Protection Specialist responsible for executing initiatives across 4-8 stores. You will partner with store management, leverage business performance for shortage reduction, and train associates on Asset Protection procedures. Responsibilities include operational audits, investigating losses, conducting surveillance, and collaborating with law enforcement on Organized Retail Crime. A 4-year degree is preferred, along with 2+ years of Asset Protection or relevant retail experience. Strong communication and decision-making skills are essential. The role requires a background check, reliable transportation, and the ability to work varied hours. Abercrombie & Fitch offers a comprehensive benefits package including paid time off, medical/dental/vision insurance, life and disability insurance, a 401k plan, and opportunities for career advancement.

Requirements

• 2 or more years of experience in the Asset Protection field or relevant experience in retail setting
• Strong communication and interpersonal skills
• Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
• Ability to work nights, evenings and weekends appropriate to retail business needs
• Must pass a comprehensive background investigation
• Must have a reliable means of transportation
• Must fulfill all physical requirements including standing and walking

Responsibilities

• Responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s)
• Partner with local store management to meet strategic Asset Protection objectives
• Effectively leverage business and sales performance as a means for shortage reduction
• Participate in store associate training regarding approved Asset Protection initiatives and workshops
• Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
• Conduct investigations and interviews for inventory, cash loss, and violations of policy
• Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies
• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
• Complete special projects as assigned by Regional Manager of Asset Protection

Preferred Qualifications

• 4-year degree preferred
• Preferred to be Wicklander - Zulawski trained in interviewing

Benefits

• Paid Time Off
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Access to Carrot to support your unique parenthood journey
• Access to Headspace dedicated to creating healthier, happier lives from the inside out
• 401(K) Savings Plan with Company Match
• Opportunities for Career Advancement, we believe in promoting from within
• Incentive Bonus Program