Invoicing/Credit Controller

Summary

Join Eurofins Scientific as a Fixed Term Contract starting in January 2025 until February 2026, working on invoice generation, credit note management, and customer payment processing.

Responsibilities

• Generate invoices and credit notes in accordance with invoicing routines
• Manage proforma invoices and their payment, ensuring prepayments are allocated correctly
• Process invoices onto customer portals (e.g. Tungsten, Coupa)
• Actively chase customer payments, as necessary, to ensure cash is received in a timely manner and to the agreed payment terms
• Process and administration of credit card payments
• Liaise with customers via email and over the phone to resolve any invoice queries and obtain purchase orders
• Chase and escalation of customer queries within the business to ensure agreed resolutions are actioned
• Work with the AR team in the (overseas) Shared Service Centre to ensure cash is allocated correctly and promptly
• Bad debt management
• Put into action the local ‘on-stop’ process
• Update routine customer information (e.g. postal and email addresses)
• Review uninvoiced revenue for the site / Business Units, thus ensuring prompt billing
• Co-ordinate emails in the shared mailbox
• Support the Commercial team
• Provide updates to the business on collection activities; attend routine meetings and written updates as required
• Provide cover for other members of the team as necessary