IT and Information Security Manager

Summary

Join Rhino Entertainment as our IT & Infrastructure Manager and lead the enhancement of our expanding technology infrastructure. You will manage user accounts, implement robust security protocols, and provide high-level support to end-users. This role requires advanced troubleshooting skills across various platforms and technologies. You will also be responsible for procuring and managing IT equipment, administering servers, and implementing cybersecurity protocols. Success in this position demands strong analytical and communication skills, along with experience in managing cloud services and network infrastructure. This is a rewarding opportunity to contribute to a fast-growing company.

Requirements

• 3+ years of experience in this or a similar role
• Proficiency in Azure Active Directory and Google Workspace (G Suite)
• Experience with pfSense/Opnsense firewalls and Ubiquiti network gear
• Strong knowledge of Windows, macOS, and Linux operating systems
• Familiarity with AWS services (IAM, EC2, VPC) and Azure technologies
• Strong analytical and troubleshooting skills
• Excellent communication and interpersonal skills

Responsibilities

• Provide advanced support for hardware and software issues, diagnosing and troubleshooting complex problems across workstations, servers, and network devices
• Support end-users across various platforms, including Windows, macOS, and Linux environments
• Procure, set up, and manage IT equipment for employees, including inventory management and asset tracking
• Install and configure hardware (laptops, workstations) and software, maintaining a secure and stable environment
• Set up and manage network devices to support reliable network connectivity
• Administer Windows and Linux servers, applying patches, updates, and security protocols as needed
• Implement security protocols and maintain compliance in access management
• Monitor and maintain IT systems to ensure optimal performance and security of servers, networks, workstations, and cloud infrastructure
• Implement and monitor cybersecurity protocols to safeguard organizational data from threats
• Enforce access management policies to maintain data integrity and compliance across all platforms
• Maintain comprehensive and up-to-date documentation of IT procedures, configurations, and support tickets to facilitate knowledge sharing and ensure compliance
• Configure and manage firewalls (pfSense/OPNsense), including VLAN and VPN setup, and maintain Ubiquiti network equipment (switches and access points) to ensure secure network operations
• Oversee user accounts, permissions, and access controls using Azure Active Directory and Google Workspace, ensuring compliance with security policies
• Administer the Atlassian suite (Jira, Confluence), ensuring seamless operation and support for end-users
• Provide support for AWS services, including IAM, EC2, and VPC configuration and management
• Conduct training sessions for employees on new software, tools, and IT best practices to enhance productivity and security awareness
• Partner with IT team members and other departments to identify and implement improvements in technology and processes, enhancing operational efficiency and security

Preferred Qualifications

Relevant certifications (e.g., Azure, AWS, or Google Workspace) will be considered an asset

Benefits

• Competitive salary based on your knowledge & experience
• Quarterly performance bonus split on personal objectives and company performance
• ���500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
• Flexibility & a work-life blend through our Hybrid Working environment
• Work from anywhere with our 30 days “overseas working”
• Diverse, dynamic, fun environment with happy and helpful colleagues
• Learning & Development opportunities to invest in your personal development
• Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee
• Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
• Regular social events to strengthen long lasting relationships
• Enjoy a “Me Day” on your birthday
• Paid time off, including extra days for special life events
• AXA Private Hospital & Dental Insurance Coverage
• Form an active part of our talent acquisition, with our Referral Bonus